Card Origination Manager Sr

0101 The Huntington National Bank; Columbus (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

The Huntington National Bank is seeking a Card Origination Manager Sr to oversee card origination platforms, ensuring a stable, compliant, and efficient operational environment with a third‑party vendor.

You will lead platform enhancements, develop test plans, manage production releases, and drive root cause analysis and timely issue resolution with stakeholders to meet SLAs.

Qualifications

• Experience managing card origination platforms or similar credit operations.
• Knowledge of credit policy and regulatory requirements.
• Experience coordinating with third-party vendors and internal stakeholders.

Responsibilities

• Owns operational stability and compliance for card origination platforms.
• Translates credit policy and regulatory requirements into origination systems.
• Leads platform enhancements, change requests, and testing plans.
• Coordinates production releases and incident resolutions with vendor and internal teams.
• Ensures adherence to procedures, daily reports, and SLAs.

Skills

Operational leadership

Vendor management

Stakeholder communication

Job description

Description Summary

The Card Origination Manager Sr is responsible for ensuring a stable, efficient, and compliant operational environment for Card origination platform(s) held with a Third Pary Vendor. This role ensures credit policy and regulatory requirements are accurately translated and implemented within origination systems, while adhering to established operational and change‑management procedures. Duties and Responsibilities: Serve as primary operational owner for credit card application decisioning platforms supporting Consumer, Secured Card, and ROL Mobile Prescreen portfolios, and as secondary support for Unsecured Small Business portfolios. Lead coordination of platform enhancements and smaller production issues, including drafting change requests, reviewing requirements, and validating testing plans. Develop comprehensive test plans, execute testing and production validation activities across Unsecured Consumer, Secured Card, ROL Mobile Prescreen, and other assigned platforms. Participate in scheduled and off‑hour production releases as needed to support platform stability. Lead weekly status update meetings with third party vendor(s) and internal stakeholders. Lead and support the timely resolution of customer‑and underwriter‑impacting production issues, ensuring responses and reporting occur within defined SLAs. Ensure root cause analysis and remediation documentation is completed within required timeframes and supports sustainable issue resolution. Collaborate with management and stakeholders to establish and adjust delivery timelines under changing conditions. Ensure 100% adherence to established operational procedures, including daily compliance reporting, production/test table changes, and issue management activities.