Program Manager (Automotive Connectivity)

IDEMIA; Michigan; On-site; USD 110,000 - 150,000; Full time

Job summary

IDEMIA Secure Transactions is seeking a Program Manager, Automotive Connectivity to lead strategic connectivity programs for North American automakers, delivering on-time, on-budget results while fostering strong customer relationships and guiding cross-functional teams through the product lifecycle.

The role is Michigan-based with monthly travel within the state, requiring a deep background in automotive or connectivity programs and proven stakeholder management skills.

Qualifications

• 10+ years of Program Management experience.
• Strong customer-facing experience in complex environments.
• Experience in Automotive or Connectivity is required.
• Proven success leading cross-functional teams and managing multiple stakeholders.
• Master's degree in Engineering, Business, or equivalent.
• PMP certification is a plus.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build trust and influence stakeholders at all levels.
• Strong customer relationship management capabilities.
• Active listening, collaboration, and stakeholder engagement.
• Negotiation and conflict resolution skills.
• Structured, organized, and results-oriented approach.
• Proactive mindset with ownership and accountability.
• Ability to thrive in a multicultural and matrix organization.

Responsibilities

• Lead one or more connectivity programs for major North American automotive OEMs.
• Ensure successful program delivery in line with customer expectations, quality standards, schedule, and financial targets.
• Serve as the primary customer contact for all operational and program-related matters.
• Drive customer satisfaction through proactive communication, stakeholder alignment, and effective issue resolution.
• Coordinate and influence cross-functional teams across Sales, Engineering, Product & Offering Management, Operations, Quality, Supply Chain, Finance, and Legal.
• Build trusted relationships with customers and internal stakeholders while anticipating future business opportunities and risks.
• Monitor program performance, quality, execution, and billings.
• Support contract negotiations and pre-sales activities.
• Promote continuous improvement of processes, tools, and ways of working.
• Ensure compliance with customer requirements, Automotive standards (APQP, IATF 16949…) and internal governance processes.

Skills

Program management

Customer-facing

Cross-functional leadership

Stakeholder management

Communication

Education

Master's degree in Engineering or Business

Job description

IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.

Overview

As Program Manager, Automotive Connectivity, you will lead strategic connectivity programs for leading North American automotive manufacturers. You will be responsible for delivering programs on time, on quality, and on budget while building strong customer relationships and leading cross-functional teams throughout the product lifecycle.

This role combines customer engagement, program leadership, and operational excellence in a fast-paced, international environment.

The ideal candidate will be Michigan based and travel within the state at a minimum once per month

Responsibilities

• Lead one or more connectivity programs for major North American automotive OEMs
• Ensure successful program delivery in line with customer expectations, quality standards, schedule, and financial targets
• Serve as the primary customer contact for all operational and program-related matters
• Drive customer satisfaction through proactive communication, stakeholder alignment, and effective issue resolution
• Coordinate and influence cross-functional teams across Sales, Engineering, Product & Offering Management, Operations, Quality, Supply Chain, Finance, and Legal
• Build trusted relationships with customers and internal stakeholders while anticipating future business opportunities and risks
• Monitor program performance, quality, execution, and billings
• Support contract negotiations and pre-sales activities
• Promote continuous improvement of processes, tools, and ways of working
• Ensure compliance with customer requirements, Automotive standards (APQP, IATF 16949…) and internal governance processes

Qualifications

• Minimum 10 years of Program Management experience
• Strong customer-facing experience in complex business environments
• Experience in either Automotive or Connectivity is required. Experience in both is a strong advantage
• Proven success leading cross-functional teams and managing multiple stakeholders
• Master's degree in Engineering, Business, or equivalent
• PMP certification is a plus
• Excellent communication, presentation, and interpersonal skills
• Ability to build trust and influence stakeholders at all levels
• Strong customer relationship management capabilities
• Active listening, collaboration, and stakeholder engagement
• Negotiation and conflict resolution skills
• Structured, organized, and results-oriented approach
• Proactive mindset with a strong sense of ownership and accountability
• Ability to thrive in a multicultural and matrix organization