Program Manager (Automotive Connectivity)

IDEMIA; Exton (PA); On-site; USD 120,000 - 160,000; Full time

Job summary

IDEMIA is seeking a Program Manager, Automotive Connectivity, to lead strategic connectivity programs for major North American automotive manufacturers. You will deliver programs on time, within budget, and with strong customer relationships while guiding cross-functional teams through the product lifecycle.

The role combines customer engagement, program leadership, and operational excellence in a fast-paced, international environment and requires a minimum of 10 years in program management,

Qualifications

• 10+ years of Program Management experience.
• Experience in Automotive or Connectivity is required.
• Master's degree in Engineering, Business, or equivalent; PMP certification is a plus.

Responsibilities

• Lead one or more connectivity programs for major North American automotive OEMs.
• Ensure successful program delivery in line with customer expectations, quality standards, schedule, and financial targets.
• Serve as the primary customer contact for all operational and program-related matters.
• Drive customer satisfaction through proactive communication, stakeholder alignment, and effective issue resolution.
• Coordinate and influence cross-functional teams across Sales, Engineering, Product & Offering Management, Operations, Quality, Supply Chain, Finance, and Legal.
• Build trusted relationships with customers and internal stakeholders while anticipating future business opportunities and risks.
• Monitor program performance, quality, execution, and billings.
• Support contract negotiations and pre-sales activities.
• Promote continuous improvement of processes, tools, and ways of working.
• Ensure compliance with customer requirements, Automotive standards (APQP, IATF 16949…) and internal governance processes.

Skills

Program management

Customer-facing

Cross-functional leadership

Stakeholder management

People communication

Education

Master's degree

PMP certification (nice to have)

Job description

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Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

As Program Manager, Automotive Connectivity, you will lead strategic connectivity programs for leading North American automotive manufacturers. You will be responsible for delivering programs on time, on quality, and on budget while building strong customer relationships and leading cross-functional teams throughout the product lifecycle.

This role combines customer engagement, program leadership, and operational excellence in a fast-paced, international environment.

Key Missions

• Lead one or more connectivity programs for major North American automotive OEMs
• Ensure successful program delivery in line with customer expectations, quality standards, schedule, and financial targets
• Serve as the primary customer contact for all operational and program-related matters
• Drive customer satisfaction through proactive communication, stakeholder alignment, and effective issue resolution
• Coordinate and influence cross-functional teams across Sales, Engineering, Product & Offering Management, Operations, Quality, Supply Chain, Finance, and Legal
• Build trusted relationships with customers and internal stakeholders while anticipating future business opportunities and risks
• Monitor program performance, quality, execution, and billings
• Support contract negotiations and pre-sales activities
• Promote continuous improvement of processes, tools, and ways of working
• Ensure compliance with customer requirements, Automotive standards (APQP, IATF 16949…) and internal governance processes

Profile & Other Information

• Minimum 10 years of Program Management experience
• Strong customer-facing experience in complex business environments
• Experience in either Automotive or Connectivity is required. Experience in both is a strong advantage
• Proven success leading cross-functional teams and managing multiple stakeholders
• Master's degree in Engineering, Business, or equivalent
• PMP certification is a plus
• Excellent communication, presentation, and interpersonal skills
• Ability to build trust and influence stakeholders at all levels
• Strong customer relationship management capabilities
• Active listening, collaboration, and stakeholder engagement
• Negotiation and conflict resolution skills
• Structured, organized, and results-oriented approach
• Proactive mindset with a strong sense of ownership and accountability
• Ability to thrive in a multicultural and matrix organization

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies