Program Manager (Assistant Director)

Veterans Benefits Administration; Phoenix (AZ); Hybrid; USD 126,000 - 164,000; Full time

Job summary

Veterans Benefits Administration seeks a Program Manager (Assistant Director) to lead acquisitions and the budget for the worldwide disability examination program. The role oversees planning, staffing, and execution of large-scale contracts to ensure timely, high-quality disability examinations for veterans globally.

The incumbent provides strategic direction, supervises staff, and advises on program management and regulatory changes.

Responsibilities

• Directs MDE acquisitions and budget for the worldwide program.
• Oversees planning, directing, controlling, and evaluation of program activities.
• Provides high-level advisory input on contracts, program management, and regulatory changes.
• Supervises administrative staff; sets performance standards and conducts evaluations.
• Interviewing candidates, recommending appointments, promotions, and reassignments.
• Analyzes program effectiveness and identifies trends and improvement opportunities.

Job description

• Hiring Agency: Veterans Benefits Administration
• Department: Department of Veterans Affairs
• Location: Location Negotiable After Selection

This position is in Medical Disability Examination Office. The Assistant Director, Acquisitions and Budget Staff, is directly responsible for managing and monitoring the world-wide multi-billion dollar contracts for these disability examinations to include funding and invoicing. MDEO ensures Veterans receive timely and high-quality disability examinations worldwide.

Key Responsibilities

Specific duties include: The incumbent directs MDE acquisitions and budget for the worldwide program. Performs work associated with planning, organizing, directing, controlling, and evaluation of activities to support operational accomplishments for MDE program activities.

This includes oversight and responsibility for the overall planning, directing, and timely execution of program operations, internal training, and data analysis, evaluation, and providing recommendations based on complex input to improve the effectiveness of work methods and procedures, management controls, information and documentation systems, and similar functions of program management.

Will serve as management advisor using a high-level of discernment and judgment to address a wide variety of interrelated subject matter, that can include contractual, programmatic, or other program office focus areas. Plans, develops, directs, and assumes the implementation of an integrated operational and strategic planning in alignment with the budgeting process.

Provides technical and administrative supervision to a staff of administrative professionals and oversees the daily operation of the unit, ensures agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates. The incumbent gives advice, counsel, and instruction to employees on both work and administrative matters.

Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.

Interviews candidates for positions in the unit; recommends appointments, promotions, and reassignments to unit positions; identifies and provides training needs; and finds ways to improve production or increase the quality of work within the area of authority. Monitors completion of additional assignments Including special projects, preparation of recommendations for manual or regulatory change, and training materials.

Analyzes and evaluates on a qualitative and quantitative basis the effectiveness of programs or operations in meeting established goals and objectives. Performs regular analysis of accuracy review results and identifies actual or potential problem areas, trends, significant program accomplishments, merit and deficiency situations, areas of Imbalance, or other similar factors.

Coordinates goals, priorities, staff resources, productivity, quality, and general activities with higher-level management. Work Schedule: Full time, Monday through Friday Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval.

Routine or recurring telework is not authorized for this position. Virtual: This is a virtual position. Selectee will be required to physically report to an office during their regular tour of duty. Location is negotiable upon selection. Position Description/PD#: Program Manager (Assistant Director)PD421070 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Duty Hours: 8:00am - 4:30pm

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $126384 – $164301/yr.

What is the application deadline?

Applications close on 2026-10-16.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.