Program Manager

Veterans Benefits Administration; Washington (District of Columbia); Remote; USD 126,000 - 164,000; Full time

Job summary

The Veterans Benefits Administration in the Department of Veterans Affairs seeks a Program Manager (Director) to oversee systems, programs and activities aimed at improving the delivery of benefits to Veterans and beneficiaries.

This role requires managing complex partnerships, allocating resources across national programs, directing large contract services and national deployments, and leading change and automation initiatives to enhance efficiency.

Qualifications

• Experience leading complex programs in a federal or large-scale environment.
• Ability to manage multiple contractors and large deployments.
• Strong background in budget, procurement, and resource planning.

Responsibilities

• Lead government-industry partnerships to deliver innovative solutions.
• Allocate resources and optimize national program objectives.
• Direct contracted services and national deployments for VBA.
• Oversee acquisitions, CORs, budget analysts and program analysts.
• Guide organizational change and automation initiatives.
• Develop and implement automation strategies with stakeholder engagement.
• Prepare briefing materials for senior leadership and advise on resources.
• Travel as required for mission tasks.

Skills

Program management

Resource allocation

Contract management

Budget analysis

Change management

Tools

CORs

Acquisition lifecycle

Job description

• Hiring Agency: Veterans Benefits Administration
• Department: Department of Veterans Affairs

This position is in the Department of Veterans Affairs, Veterans Benefits Administration's (VBA) Chief Production Office. As a Program Manager (Director), The incumbent will be responsible for the management of systems, programs and activities focused on improving the delivery of benefits to Veterans and beneficiaries.

Key Responsibilities

Specific duties include: Manage complex government-industry partnerships including high-ranking military and civilian officials to develop and deliver innovative solutions. Manages and advises on the logistical allocation of resources necessary to implement and execute the CPO mission and provides plans to optimize integration of resources. Analyzes priorities of resource allocation and application to meet national program objectives.

Exercises a high degree of program management expertise and managerial competence to direct large, contracted services and national deployments in order to develop and execute strategies to meet program objectives pertaining to the delivery of benefits. Acts as program manager for a varied and high-value portfolio of services acquisitions and associated business functions/missions.

Oversees staff managing these acquisitions including Contracting Officer Representatives (CORs), budget analysts and program analysts. Ensures successful budget and contract execution and oversee the end-to-end acquisition lifecycle for critical VBA investments. Manage nationwide deployments and expansions of managed services and associated business processes and systems to new or existing internal or external organizational customers.

Oversee all aspects of the deployments, including business process design, requirements gathering, program management and development, scheduling, organizational change management and communications. Leads organizational change management initiatives and champions automation technologies to enhance operational efficiency.

Develops and implements strategies for employees, processes, and systems to new automated solutions, ensuring stakeholder engagement, effective communication, and minimal disruption to service delivery. Evaluates the impact of automation on workflows and continuously improves processes to support the mission. Monitors and controls national deployment program progress, accomplishments and effectiveness through analysis and directives from higher authority.

Prepare briefing materials for the Chief Production Officer and Deputy Director to inform and/or influence senior officials on a variety of issues related to strategic business process changes and supportive tools. Reviews, approves, or disapproves actions involving personnel requirements and the allocation of resources among projects and/or organization.

Serves as a consultant to the Deputy Director in the planning and decision-making process by preparing analysis and comparisons of alternative methods of achieving program objectives. Ensures that career development, training, and technical competence are maintained, promising new talent is recruited, and selection and promotion decisions are effectively made. Perform other and special duties as assigned. Travel as required for mission essential tasks.

Promotion Potential: None Work Schedule: Monday - Friday 8:00am - 4:30pm Compressed/Flexible: Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is a virtual position.

Position Description/PD#: Program Manager; PD37451-0 Relocation/Recruitment Incentives: Authorized. Relocation expenses and services (Permanent Change of Station - PCS) are authorized for Washington, DC only. PCS covers the relocation of a household for government convenience when transferring between duty stations. By accepting PCS, the selectee agrees to remain in Federal service for 12 months after the move.

Failure to complete the service period may require repayment of PCS expenses. Financial Disclosure Report: Required. This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R. § 2634.904(a). The selectee must submit the form before entering on duty and annually thereafter.

Requirements & Education

There is no education requirement or substitution at the GS-15 grade level.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $126384 – $164301/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-15.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-11 · Not affiliated with or endorsed by OPM or USAJOBS.gov