Program Manager -Ambulatory Operations & Primary Health

Henry Ford Health; Detroit (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Henry Ford Health seeks a Program Manager for Ambulatory Operations and Primary Health to drive complex programs across departments in Detroit. You will lead planning, coordination, and execution with physicians, leaders, and external partners to deliver outcomes on time and within budget.

The role emphasizes analytics, collaboration, and stakeholder management to advance strategic goals and improve patient care across the ambulatory network.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field is required.
• Three (3) years of related experience in healthcare operations leadership or project management.
• Proven program management experience in healthcare or similar complex environment.

Responsibilities

• Initiate and manage highly complex programs within the department.
• Coordinate with leaders, cross-functional teams, physicians, and external partners to drive objectives.
• Deliver projects on time and within budget while meeting stakeholder needs.
• Apply analytical and problem-solving skills to improve program performance.

Skills

Analytical skills

Problem solving

Communication

Interpersonal skills

Education

Bachelor's degree in Healthcare Administration or related field

Master's degree preferred

Tools

MS Office Suite

Project management software

Collaboration tools

Job description

Program Manager -Ambulatory Operations & Primary Health

• Full-time

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Title

Program Manager

About the Department

Join Henry Ford Medical Group, one of Michigan's largest physician organizations, dedicated to delivering coordinated care across primary and specialty practices throughout the region. Our team thrives on collaborative teamwork, access to leading clinical resources, and the opportunity to build lasting relationships with patients and communities. As part of Henry Ford Health, we are committed to excellence in healthcare delivery and innovation.

Role Overview

As a Program Manager, you will play a critical role in initiating and managing complex programs within the department. You will plan, coordinate, and execute initiatives to ensure successful outcomes, collaborating with leaders, cross-functional teams, physicians, and external partners. Your work will directly support the department in achieving its strategic goals by delivering projects on time and within budget.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Initiate and manage highly complex programs, ensuring successful outcomes through effective planning, coordination, and execution.
• Collaborate with leaders, cross-functional teams, physicians, stakeholders, and external partners to drive program objectives and meet deadlines.
• Support the department in achieving strategic goals by delivering projects in a timely, cost-effective, and customer-focused manner.
• Utilize analytical and problem-solving skills to address challenges and improve program performance.
• Lead and motivate cross-functional teams to achieve high-quality healthcare service delivery.

What You Will Need

Required Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Three (3) years of related experience in health care operations leadership, process engineering/improvement, analytics leadership, project management, or Healthcare Administrative Fellowship.
• Proven experience in program management, preferably in the healthcare industry.
• Working knowledge of healthcare clinical and administrative operations, performance measurement, regulations, and industry trends.
• Outstanding analytical, problem-solving, communication, and interpersonal skills.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Proficient in project management software, collaboration tools, and MS Office Suite.

Preferred Qualifications

• Master's degree preferred.

What We Offer

At Henry Ford Health, we offer opportunities for career growth, collaboration with diverse teams, mission-driven work, and continuous learning. Join us in making a meaningful impact on healthcare and advancing your professional journey.