IT Program Manager - Revenue Cycle Management

Henry Ford Health; Troy (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Henry Ford Health is seeking a seasoned Program Manager to oversee a portfolio of interdependent projects within a healthcare setting. You will be the single point of accountability, guiding them through scope, quality, time, and cost constraints while coordinating cross-functional teams and vendors.

Applicants should have a bachelor’s degree in business, IT, or engineering, with 10 years in project management and healthcare exposure. PMI certification within six months is required.

Qualifications

• Bachelor's degree in business administration; master's preferred.
• Master's degree preferred; additional relevant degrees welcomed.
• 10 years of project management experience; 7 years in healthcare preferred.
• Experience with project management methodologies and delivery assurance.
• Experience with IT system implementations or maintenance.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee a program of multiple interdependent projects from initiation to closure.
• Serve as the single point of accountability for program outcomes.
• Allocate resources across projects and manage budgets and timelines.
• Lead multi-disciplinary teams including vendors and clients to deploy programs.

Skills

Project management

Healthcare experience

Communication skills

Problem solving

Multi-tasking

Time management

Education

Bachelor's degree in business administration

Bachelor's degree in information technology

Master's degree preferred

Tools

PMI Certification

ITIL Intermediate

Job description

• Full-time

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

General Summary:

Working under general direction, responsible for the management of a program of multiple interdependent projects and provides a single point of accountability for that program. Oversees all aspects of assigned programs throughout project lifecycles to ensure completion within the defined scope, quality, time, and cost constraints. Ensures accurate allocations of resources throughout the program. Leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful programs.

Qualifications

Education & Experience Required:

• Bachelor's degree in business administration, information technology, engineering or related field. Master's degree preferred.
• Ten (10) years of project management experience. Seven (7) years project management experience in a Healthcare setting preferred.
• Experience working with a project management methodology.
• Experience working with delivery assurance principles and appropriate procedures relevant to area.
• Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases.
• Experience in IT system implementations and/or system maintenance activities.
• Excellent communication (written and oral) and interpersonal skills.
• Ability to be flexible and work analytically in a problem-solving environment.
• Excellent organizational, multi-tasking, and time-management skills.

Certifications Required:

• PMI certification or ITL Intermediate Certified required within six (6) months of hire.