Program Manager - Active Case Management

Developmental Pathways; Aurora (CO); Ibrido; USD 66.000 - 77.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health/dental/vision coverage

Paid time off and holiday pay

401(k) with employer match up to 4%

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Mileage reimbursement

Descrizione del lavoro

Developmental Pathways (DP) seeks a Program Manager - Active Case Management to lead the Case Management team in Colorado. You will guide staff, ensure quality case management for individuals and families, and uphold confidentiality and due process requirements in a hybrid Colorado office setting.

The role requires Bachelor’s degree or LTSS experience, plus supervision experience and Medicaid knowledge. Competitive salary and comprehensive benefits support work-life balance.

Competenze

• Bachelor’s Degree or 5 years in LTSS field ( Developmental Disabilities )
• Minimum 2 years of mentorship or supervisory experience
• Working knowledge of Medicaid Long Term Care system
• Valid Colorado driver’s license and insurance
• Ability to handle sensitive information with discretion

Mansioni

• Supervise and direct activities of assigned staff to ensure timely processing and reporting
• Foster an inclusive team and maintain productive cohesion
• Evaluate staff performance and complete performance reviews
• Coach staff to improve documentation, deadlines and soft skills
• Lead project management efforts with emphasis on stakeholder communication and resource planning
• Ensure compliance with policies, procedures and regulatory guidelines for funded services
• Manage workloads and coverage during absences or vacancies
• Participate in hiring processes when needed

Conoscenze

Mentorship

Team leadership

Stakeholder communication

Project management

Discretion/confidentiality

Formazione

Bachelor’s degree

LTSS/Medicaid knowledge

Strumenti

Driving (Colorado license)

Descrizione del lavoro

Developmental Pathways (DP) is seeking a Program Manager - Active Case Management (PM) in the Case Management (CM) department to lead a team of individual contributors. This leadership role is responsible for fostering an engaged and supportive team culture, while demonstrating integrity and authenticity in interactions with staff, peers, and leadership. The PM will oversee a team primarily focused on delivering quality case management services to individuals applying for or referred to services, as well as their families. This role will be responsible for providing technical guidance and direction to ensure compliance with due process and confidentiality requirements. Additionally, the PM will offer responsive and effective support to team members across various circumstances and settings, including emergencies and crisis situations.This role offers a 4-day, 40-hour work week, Monday-Thursday. DP operates a primarily hybrid work environment with in-person requirements at our Colorado office. The frequency of on-site work varies by department and is subject to change based on operational needs.Application Deadline: Sunday, November 9th at 11:59 PM (MST)Starting Salary and Benefits:$66,021 - $76,569 annuallyGreat work-life balance & flexible work schedulesHealth/dental/vision coverageGenerous paid time off and holiday payMonthly work remote stipendEmployer-paid and supplemental life insuranceShort- and long-term disability insurance401(k) investment plan, with an employer match of up to 4%Mileage reimbursementTuition reimbursement programCertified Employer for Public Service Loan Forgiveness ProgramHealthcare reimbursement and flexible spending plansDiscounts on auto and homeowners’ insuranceEmployee assistance programCredit union membershipEmployer-paid trainingYou Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/RequirementsA Bachelor’s Degree;Or five (5) years of experience in the field of Long-Term Services and Supports (LTSS), which includes Developmental Disabilities;Or some combination of education and relevant experience appropriate to the requirements of the positionA minimum of two (2) years of experience with mentorship, team lead, and/or direct supervisionWorking knowledge of the Medicaid Long Term Care systemExperience managing sensitive information with discretionValid Colorado motor vehicle license and provide proof of motor vehicle insuranceMeet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) yearsUpon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.PreferredProject management experienceAdditional ResponsibilitiesSupervise and direct activities of assigned staff to ensure timely processing, submission, and distribution of reports, data, and work. Foster and maintain an inclusive team with productive team cohesion and dynamicsObserve, directly supervise, evaluate, and document performance and assure performance evaluations are completed and reviewed for all assigned staff. Address staff disciplinary issues in consultation with the Associate Director and Human ResourcesCoach and mentor staff to improve the quality of documentation, deadlines, and soft skills, as neededParticipate in the hiring process for open positions, as neededLead and collaborate with others on all aspects of project management, with emphasis on stakeholder communication, resource availability, and impact to the communityEnsure all applicable policies, procedures, and regulatory guidelines regarding persons served, processes, and funding are met. Ensures timely and efficient completion of documentation for funding continuityEnsure workloads and/or caseloads are covered in the event of absenteeism and/or staff vacancies /monitor workloads, as appropriateSuccessfully complete and update required training; participates effectively and appropriately, and ensures training completion for staffRespond to complaints and resolve issues to the best outcome possibleAbout UsStarted in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!If you need an accommodation with this application process, please contact [e-mail]