Program Manager - Employment, Community, and Residential

Mds Nh; Keene (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health: Medical, Dental,

Vision insurance

403(b) retirement plan

Group life insurance

Long-term disability insurance

26 days off annually, 1 personal day,

Job summary

Mds Nh is seeking a dedicated full-time Program Manager to lead supports for individuals with developmental disabilities and acquired brain disorders. You’ll advocate for independence and help clients achieve goals in the community, work, and home, coordinating services across settings.

You’ll recruit, train, and supervise Direct Support Professionals and Job Coaches, ensuring consistent coverage and collaboration with families and healthcare staff.

Qualifications

• Advocacy mindset and person-centered support.
• Ability to mentor, motivate, and manage a diverse team.
• Excellent communication with families, employers, and clinical staff.
• Willingness to jump in, provide coverage, and solve problems.
• Experience in supported employment, residential services, or community participation preferred.

Responsibilities

• Empower individuals to advocate for themselves and exercise real choice.
• Lead a team of DSPs and Job Coaches; manage scheduling and on-call coverage.
• Identify employment opportunities and help clients meet employer standards.
• Encourage social and cultural participation for a life well-lived.
• Collaborate with families, guardians, nursing staff, and managers to monitor well-being.

Skills

Advocacy Mindset

Leadership Skills

Communication Expertise

Proactive Attitude

Relevant Experience

Job description

Program Manager

Are you a natural advocate who thrives on helping others achieve their goals? We are looking for a dedicated full-time Program Manager to lead supports for individuals with developmental disabilities and acquired brain disorders. In this role, you won't just manage a schedule, you'll bridge the gap between dreams and reality by fostering independence in the community, at work, and at home. You'll spend your work days in the MDS office, in the community, or in a residential setting.

What You'll Do

• Empower Independence: Help individuals advocate for themselves, initiate their own ideas, and exercise real choice in the supports they receive.
• Lead a Team: Recruit, train, and supervise a team of Direct Support Professionals (DSPs) and Job Coaches. You'll lead staff meetings, ensure consistent, high-quality coverage for all shifts, and provide on-call coverage on a rotating schedule with other Program Managers.
• Create Opportunity: Identify and secure employment opportunities tailored to each individual's unique skills and interests, ensuring they have the tools to meet employer standards and flourish in their careers.
• Cultivate Experiences: Encourage participation in social and cultural activities, ensuring a life well-lived in the community and at home.
• Collaborate & Monitor: Partner with families, guardians, nursing staff, and fellow managers to monitor well-being and adapt services as needs evolve.

What You'll Bring

• Advocacy Mindset: A deep passion for advocacy and person-centered support.
• Leadership Skills: Strong ability to mentor, motivate, and manage a diverse team.
• Communication Expertise: Excellent communication skills for navigating relationships with families, employers, and clinical staff.
• Proactive Attitude: A readiness to jump in, provide coverage, or solve problems whenever necessary.
• Relevant Experience: Experience in supported employment, residential services, or community participation is preferred.

What We'll Bring (Benefits & Perks)

• Comprehensive Health: Medical, Dental, and Vision insurance.
• Financial Wellness: Flexible Spending Account (FSA) and a 403(b) retirement plan.
• Protection & Peace of Mind: Group life insurance and Long-term disability insurance.
• Generous Time Off: 26 days off annually, 1 personal day off, and 12 sick days off.

Pre-employment Background Check Requirements: Criminal records, motor vehicle record, Bureau of Adult and Aging Services (BAAS), Division of Child, Youth and Families (DCYF), Office of Inspector General (OIG)