Program Manager 1 - A - LDH (OBH/SEM/225216)

State of Louisiana; Baton Rouge (LA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Insurance Coverage

Parental Leave

Holidays and Leave

Job summary

The Louisiana Department of Health seeks a Program Manager in the Health Plan Management Division to lead design, implementation, and oversight of quality assurance initiatives tied to Section 1115 and integrated care programs. You will work with executive leadership to shape strategy, analyze data, and elevate care standards for diverse populations.

Ideal candidate has LMHP experience with substance use disorders, Medicaid and managed care background, and strong skills in data-driven quality

Qualifications

• Seven years of experience developing, managing, or evaluating health or social service programs; or related fields.
• Six years in any field plus four years in health or social service program work; or equivalent.
• Bachelor’s degree plus four years of relevant experience in health program work.
• Advanced degree or JD plus three years in health program development or evaluation.

Responsibilities

• Lead quality assurance and improvement activities for Section 1115 Demonstration Waivers and integrated care programs.
• Identify, develop, and monitor key performance measures and reports to evaluate program effectiveness.
• Analyze data, reports, and trends to detect issues and recommend improvements.
• Develop and implement quality improvement plans and track corrective actions.
• Oversee timelines, milestones, and deliverables for required reports and plans.

Skills

Quality improvement

Data analysis

Policy translation

Stakeholder leadership

Education

Bachelor’s degree in public health or related field

Advanced degree or JD

Tools

Tableau/analytics dashboards

Quality management tools

Job description

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about the Louisiana Department of Health

Step into a high-impact leadership role where your expertise drives meaningful change across statewide healthcare programs. As a Program Manager in the Health Plan Management Division, you’ll lead the design, implementation, and oversight of innovative quality assurance and improvement initiatives tied to Section 1115 and integrated care programs. Working closely with executive leadership, you’ll shape strategy, analyze data, and elevate care standards for diverse populations. This is a unique opportunity for a clinically experienced professional with deep behavioral health knowledge to influence policy, improve outcomes, and make a lasting difference.

The ideal candidate should have experience as an LMHP with strong expertise in substance use disorders and significant experience in Medicaid and managed care environments. Proven ability to lead quality improvement initiatives using strong analytical skills and data-driven decision-making. Excellent written and verbal communication abilities to translate complex information into clear, actionable guidance.

Minimum Qualifications

• Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• A bachelor’s degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

• Lead quality assurance and improvement activities for Section 1115 Demonstration Waivers and integrated care programs to ensure compliance and achievement of performance goals
• Identify, develop, and monitor key performance measures and reports to evaluate program effectiveness and drive continuous improvement
• Analyze data, reports, and trends to detect compliance issues and develop actionable recommendations to improve quality of care and outcomes
• Develop and implement quality improvement plans, tracking the effectiveness of corrective and preventative strategies and revising as needed
• Manage project timelines, milestones, and deliverables, ensuring alignment with organizational priorities and timely completion of required reports and plans
• Develop, implement, and maintain policies, standard operating procedures, and audit tools to support quality monitoring, evaluation, and regulatory compliance
• Oversee contractors and lead quality reviews, including audits and assessments, ensuring deliverables meet federal and state requirements and support high-quality program performance

Position-Specific Details

Location: Office of Behavioral Health/Quality Management/East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment.

Cost Center: 3301010309

Position Number(s): 50416958

Contact Information

Shea Malbreaugh

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave

Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

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Nepotism: To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH.

• Required Question