Program Manager

HTC Global Services; United States; On-site; USD 150,000 - 190,000; Full time

Job summary

HTC Global Services is seeking a Principal Program Manager to lead multiple large, enterprise-wide programs in the United States. You will drive strategy, oversee cross-functional delivery, manage budgets and risks, and ensure governance compliance to achieve program outcomes.

The role requires guiding diverse teams, framing business cases, and defining major deliverables with clear timelines. You will monitor performance metrics, report results, and coordinate vendor contracts to meet SLAs,

Qualifications

• Bachelor’s degree or advanced degree required.
• 8+ years of experience in a related field.
• In lieu of a degree, 10+ years of experience in a related field.

Responsibilities

• Plan, develop, implement, and manage multiple large, complex enterprise programs.
• Coordinate cross-functional teams to minimize delays and ensure timely delivery of program milestones.
• Identify and analyze target audiences and their specific program needs.
• Develop program strategy, supporting business cases, and define major deliverables and timelines.
• Create high-level program plans to guide detailed planning across program components.
• Lead program management teams by establishing direction, identifying interdependencies, tracking progress, resolving conflicts, and making decisions.
• Assign and manage staff, contractors, and consultants to maximize program effectiveness.
• Direct and coordinate program implementation to achieve established objectives.
• Establish and monitor operational, outcome, process, and financial performance metrics.
• Document and present program results through reports, studies, presentations, and publications.
• Monitor program execution and adjust plans as needed to maintain milestones and deliverables.
• Resolve program issues, risks, and changes within agreed decision-making authority.
• Develop and maintain risk management plans to identify, quantify, and mitigate program risks.
• Evaluate programs to ensure achievement of program goals.
• Identify evolving program needs and direct appropriate strategic and delivery adjustments.
• Develop and manage program budgets in accordance with approved funding plans.
• Ensure compliance with regulatory, accreditation, and organizational governance requirements.
• Manage vendor relationships and negotiate, administer, and monitor program contracts to ensure service level agreements are met.

Education

Bachelor’s degree or advanced degree

8+ years of experience in a related field

Job description

Overview / Summary

We are seeking a Principal Program Manager to lead multiple large, complex enterprise-level programs. This role is responsible for developing program strategy, overseeing cross-functional execution, managing budgets and risks, ensuring governance compliance, and driving successful program outcomes.

Job Description

Job Title

Principal Program Manager

Key Responsibilities

• Plan, develop, implement, and manage multiple large, complex enterprise programs.
• Coordinate cross-functional teams to minimize delays and ensure timely delivery of program milestones.
• Identify and analyze target audiences and their specific program needs.
• Develop program strategy, supporting business cases, and define major deliverables and timelines.
• Create high-level program plans to guide detailed planning across program components.
• Lead program management teams by establishing direction, identifying interdependencies, tracking progress, resolving conflicts, and making decisions.
• Assign and manage staff, contractors, and consultants to maximize program effectiveness.
• Direct and coordinate program implementation to achieve established objectives.
• Establish and monitor operational, outcome, process, and financial performance metrics.
• Document and present program results through reports, studies, presentations, and publications.
• Monitor program execution and adjust plans as needed to maintain milestones and deliverables.
• Resolve program issues, risks, and changes within agreed decision-making authority.
• Develop and maintain risk management plans to identify, quantify, and mitigate program risks.
• Evaluate programs to ensure achievement of program goals.
• Identify evolving program needs and direct appropriate strategic and delivery adjustments.
• Develop and manage program budgets in accordance with approved funding plans.
• Ensure compliance with regulatory, accreditation, and organizational governance requirements.
• Manage vendor relationships and negotiate, administer, and monitor program contracts to ensure service level agreements are met.

Required Qualifications

• Bachelor’s degree or advanced degree (where required).
• 8+ years of experience in a related field.
• In lieu of a degree, 10+ years of experience in a related field.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#ProgramManagement #EnterpriseLeadership #CrossFunctional