Senior Enterprise Program Manager: Strategy & Delivery

HTC Global Services; United States; On-site; USD 150,000 - 190,000; Full time

Job summary

HTC Global Services is seeking a Principal Program Manager to lead multiple large, enterprise-wide programs in the United States. You will drive strategy, oversee cross-functional delivery, manage budgets and risks, and ensure governance compliance to achieve program outcomes.

The role requires guiding diverse teams, framing business cases, and defining major deliverables with clear timelines. You will monitor performance metrics, report results, and coordinate vendor contracts to meet SLAs,

Qualifications

• Bachelor’s degree or advanced degree required.
• 8+ years of experience in a related field.
• In lieu of a degree, 10+ years of experience in a related field.

Responsibilities

• Plan, develop, implement, and manage multiple large, complex enterprise programs.
• Coordinate cross-functional teams to minimize delays and ensure timely delivery of program milestones.
• Identify and analyze target audiences and their specific program needs.
• Develop program strategy, supporting business cases, and define major deliverables and timelines.
• Create high-level program plans to guide detailed planning across program components.
• Lead program management teams by establishing direction, identifying interdependencies, tracking progress, resolving conflicts, and making decisions.
• Assign and manage staff, contractors, and consultants to maximize program effectiveness.
• Direct and coordinate program implementation to achieve established objectives.
• Establish and monitor operational, outcome, process, and financial performance metrics.
• Document and present program results through reports, studies, presentations, and publications.
• Monitor program execution and adjust plans as needed to maintain milestones and deliverables.
• Resolve program issues, risks, and changes within agreed decision-making authority.
• Develop and maintain risk management plans to identify, quantify, and mitigate program risks.
• Evaluate programs to ensure achievement of program goals.
• Identify evolving program needs and direct appropriate strategic and delivery adjustments.
• Develop and manage program budgets in accordance with approved funding plans.
• Ensure compliance with regulatory, accreditation, and organizational governance requirements.
• Manage vendor relationships and negotiate, administer, and monitor program contracts to ensure service level agreements are met.

Education

Bachelor’s degree or advanced degree

8+ years of experience in a related field

Job description

HTC Global Services is seeking a Principal Program Manager to lead multiple large, enterprise-wide programs in the United States. You will drive strategy, oversee cross-functional delivery, manage budgets and risks, and ensure governance compliance to achieve program outcomes.

The role requires guiding diverse teams, framing business cases, and defining major deliverables with clear timelines. You will monitor performance metrics, report results, and coordinate vendor contracts to meet SLAs,