Program Manager

ironmountain; United States; Hybrid; USD 93,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work options

Health & retirement plans

Professional growth

Job summary

Iron Mountain is seeking a strategic Program Manager for the Government Solutions team in Jessup, MD. You will lead end-to-end public-sector programs, coordinating with Sales, IT, and Operations to deliver on schedule, within budget, and in compliance with government standards.

You will collaborate with agency clients, manage budgets and risks, and apply Agile methods to optimize workflows and drive outcomes for federal, state, and local customers. A PMP or equivalent is preferred, and U.S.

Qualifications

• Experience managing technical or operations-focused programs for public-sector clients.
• Knowledge of record management, asset lifecycle, or secure document digitization.
• Strong cross-functional leadership, budgeting, risk mitigation, and process improvement.
• U.S. Citizenship and ability to obtain a U.S. Public Trust clearance.
• Bachelor's degree or equivalent; PMP preferred.

Responsibilities

• Lead cross-functional program delivery from initiation to completion.
• Engage agency clients to align outcomes with missions and obligations.
• Guide teams across Operations, IT, and Sales without direct authority.
• Apply Agile and continuous-improvement to streamline workflows and reduce risks.

Skills

Program management

Public sector

Cross-functional leadership

Budget management

Risk management

Process improvement

Education

Bachelor's degree or equivalent

PMP certification preferred

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a strategic Program Manager to join our Iron Mountain Government Solutions team.

In this role, you will have the opportunity to lead the end-to-end execution of vital public-sector programs, partnering directly with government agency clients to protect and transform their critical information assets. Here, your project leadership and cross-functional coordination will ensure complex initiatives are completed on schedule, within budget, and in full compliance with government standards. You will play a key part in aligning Sales, IT, and Operations teams to solve operational challenges and drive meaningful outcomes for public agencies.

What You’ll Do

• Lead Program Execution : Drive cross-functional program delivery from initiation through completion, establishing timelines, success metrics, and resource allocations while managing program budgets.
• Partner with Client Stakeholders : Engage directly with agency clients to align program outcomes with specific public-sector missions and contractual obligations.
• Enable Cross-Functional Collaboration : Guide project teams across Operations, IT, and Sales without relying on direct authority, building trust and shared accountability.
• Optimize Workflows & Mitigate Risk : Apply Agile and continuous-improvement frameworks to streamline program workflows, proactively identify delivery risks, and enhance service efficiency.

What You’ll Bring

• Proven experience managing technical or operations-focused programs, supporting Federal, State, Local, or Higher Education agency clients.
• Strong knowledge of record management systems, asset lifecycle management, or secure document digitization processes.
• Proven ability in cross-functional team leadership, budget tracking, risk mitigation, and continuous process improvement.
• Bachelor's degree in a related field (or equivalent practical experience); PMP certification is preferred.
• U.S. Citizenship and the ability to obtain and maintain a U.S. Public Trust security clearance.
• Hybrid schedule: ability to commute to Jessup, MD location three times a week.

What We Offer

• Competitive compensation and benefits aligned with experience.
• Flexible work options/alternative work options to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Ready to lead impactful public-sector programs and drive meaningful agency outcomes?

Reasonably expected salary range:: $93,400 - $124,500 + bonus

Reasonably expected salary range: $93,400.00 - $124,500.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Project/Program Management Group