Program Manager

ATLAS Space Operations, Inc.; Traverse City (MI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Annual $3k HSA contribution

Flexible time off policy

Job summary

ATLAS Space Operations, Inc. seeks a Program Manager to lead the operations, planning, and execution of strategic priorities for our global ground network serving commercial and U.S. Government customers.

The PM will manage requirements, schedule, cost, and risk, act as the main liaison to customers, and support business development while coordinating with cross-functional teams across time zones. Experience with government contracts is a plus and the role demands strong leadership and clear

Qualifications

• Bachelor’s Degree or equivalent in technical or business discipline.
• 3+ years related experience.
• Experience with space operations and satellite communications.
• Strong team-building and interpersonal/communication skills.
• Experience providing project oversight and resolving resource constraints.
• Experience planning, scheduling, risk management, requirements management, budgeting and execution.
• Ability to travel as required.

Responsibilities

• Lead operations, planning, and execution of strategic priorities for ATLAS client commitments.
• Identify and manage project requirements across integration and operations.
• Track program schedule, cost, and integration progress using tools (Jira/Confluence/Google Workspace).
• Manage contract deliverables while identifying and mitigating risks.
• Serve as the primary interface to assigned customers and stakeholders.
• Monitor and manage quality of service for assigned customers.
• Create and maintain comprehensive project documentation and reports.
• Support proposal efforts and ongoing business development.

Skills

Budget planning

Scheduling

Risk management

Requirements management

Executive relationship management

Communication skills

Education

Bachelor’s degree or equivalent in technical or business discipline

Tools

Jira

Confluence

Job description

ATLAS Space Operations is the leading provider of Ground Software as a Service™ in the space communications industry. ATLAS’ revolutionary Freedom® Software Platform has been recognized by industry-leading publications and organizations such as Via Satellite and the World Teleport Association. Additionally, ATLAS was highlighted in the CIO Review: Telecom Edition as Company of the Year (2023) as well as one of the 10 Most Promising Technologies. Lastly, Aerospace & Defense Review acknowledged ATLAS as one of the Top Satellite Solutions Providers.

Our innovative approach to satellite communications leverages the cloud-hosted Freedom Software Platform and its global federated antenna network to achieve its mission of securing space access anytime, anywhere. As a Program Manager, you’ll play a crucial role in introducing and managing users of a global and highly capable ground system for both our commercial and U.S. Government customers.

Job Summary:

The Program Manager (PM) is responsible for leading the operations, planning, and execution of strategic priorities to service ATLAS client commitments in an organized, disciplined, and predictable fashion. This role requires strong leadership and program management skills. Experience in managing US Government contracts is a plus. This individual is the senior link between ATLAS and stakeholders and is responsible for requirements identification, project integration, and management of program schedule, cost, and risk. This position requires an understanding of satellite ground network operations and the technical requirements of supported spacecraft and launch vehicles. The PM also supports business development and sales activities by providing schedule and cost analysis associated with proposed technical solutions. The global nature of ATLAS operations often requires the PM to accommodate duty hours of customers and activities located in different time zones worldwide.

• Ensure program and project execution are aligned with overall business strategy
• Identify and manage project requirements across integration and operations
• Track program schedule, cost, and integration progress using appropriate tools and techniques, including the Atlassian suite (Jira, Confluence) and Google Workspace
• Manage contract deliverables while identifying and mitigating risks
• Identify challenges and support cross-functional team managers to create solutions and ensure program success
• Serve as the primary interface to assigned customers, representing the entire program team and ATLAS as a whole
• Monitor and manage quality of service for assigned customers
• Manage competing priorities across a diverse portfolio of programs, each at a different stage of its lifecycle, in a fast-paced and frequently changing environment
• Create and maintain comprehensive project documentation
• Lead and attend meetings, summarize discussions, identify follow-on actions and create and disseminate reports
• Support proposal efforts and participate in ongoing business development
• Maintain and regularly update monthly revenue projections based on assigned customer accounts’ usage
• Prepare monthly customer invoices using ATLAS’s automated billing application, ensuring charges accurately reflect contracted services and usage, ahead of Finance issuing them to customers
• Meet monthly, or more frequently as needed, with the Finance team to review revenue forecasts, and earned
• versus outstanding revenue for assigned accounts

Required Qualifications:

• Bachelor’s Degree (or equivalent experience) in technical or business discipline and 3+ years related experience
• Understanding of space operations and related scientific principles including satellite communications
• Experience in managing executive customer relationships. This individual must possess strong team building capabilities and have solid interpersonal and communication skills
• Experience providing effective project oversight and resolving resource constraints / schedule conflicts
• Experience managing teams, resolving resource constraints / schedule conflicts and providing effective project oversight
• Proficiency in planning, scheduling, risk management, requirements management, budget planning and execution
• Comfort working with revenue projections, invoicing, and other account-level financial reporting
• Ability to travel (as required)

Desired Qualifications:

• Satellite operations or satellite ground network experience
• Project Management Professional (PMP) or similar certification (or ability to obtain)
• Experience with Atlassian Products such as JIRA & Confluence
• Data analysis skills
• Possess or be eligible for a Top-Secret Clearance
• $80,000 - $110,000
• $3k annual company contribution to HSA
• Flexible time off policy

Location:

• Traverse City, MI

Additional Notes:

• Military veterans and spouses are highly encouraged to apply
• ATLAS is an Equal Employment Opportunity employer