Payrate
$60.00 - $65.00/hr.
Summary
Company’s Sustaining Product Operations ensures the health of our wearables and hardware products post-launch. This role involves supporting the sustaining OPM and PCE teams across multiple programs by driving field quality issues to closure, managing rework and change control, and providing leadership with clear insights on post-launch performance.
Responsibilities
- Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
- Present and explain proposals, reports, and findings to clients.
- Consolidate KPIs, maintain meeting minutes, and prepare slide decks for various reports.
- Maintain internal systems, including setting up butterfly tools and notifications, Workplace/Wiki maintenance, and incident management systems.
- Create, track, and audit purchase orders (POs).
- Analyze technology, resource needs, and market demand to plan and assess the feasibility of projects.
- Confer with management, production, and marketing staff to discuss project specifications and procedures.
- Consult or negotiate with clients to prepare project specifications.
Qualifications
- 2 years of experience in consumer hardware.
- Excellent verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
- Strong ability to work independently and manage time effectively.
- Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
- Strong understanding of MS Office and Google Suite of Tools (Docs, Sheets).
- Experience with Jira.
Skills
- Experience in operations and consumer background, Jira, Teamcentre, Task management.
- Experience in leading projects, procurement, and operations.
Pay Transparency
The typical base pay for this role across the U.S. is: $60.00 - $65.00/hour.
Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law.
Full-time employees are eligible to select from different benefits packages.
- medical, dental, and vision benefits
- health savings accounts with qualified medical plan enrollment
- 10 paid days off
- 3 days paid bereavement leave
- 401(k) plan participation with employer match
- life and disability insurance
- commuter benefits
- dependent care flexible spending account
- accident insurance
- critical illness insurance
- hospital indemnity insurance
- accommodations and reimbursement for work travel
- discretionary performance or recognition bonus
- Sick leave and mobile phone reimbursement provided based on state or local law.