PLM Operations Manager

Specialized Bicycle Components, Inc.; Morgan Hill (CA); On-site; USD 105,000 - 145,000; Full time

Benefits offered by this job

Competitive pay with annual performance reviews

Comprehensive healthcare plans

401(k) company matching

Generous vacation and leave policies

Career development assistance

Job summary

Specialized Bicycle Components, Inc. is looking for a PLM Operations Manager to drive operational excellence in their Product Lifecycle Management platform. This role requires managing PLM processes and ensuring data quality to enable efficient operation across product teams, supply chain, and manufacturing.

Candidates should have significant experience with Jira, excellent leadership skills, and a background in engineering or a related field. The position offers a competitive salary and comprehensive benefits package.

Qualifications

• 7–12 years of experience in technology operations or program operations.
• Strong hands-on experience with Jira and Kanban delivery.
• Experience coordinating initiatives across teams and vendors.

Responsibilities

• Own PLM execution cadence including planning and reviews.
• Manage PLM intake processes using Jira.
• Track vendor execution against milestones and deliverables.

Skills

Technology operations experience

Jira and Confluence

Agile delivery models

Data-driven decision making

Knowledge of PLM, CAD, PDM

AI-assisted tools familiarity

Education

Bachelor’s degree in Engineering or related field

MBA or MS preferred

Tools

Jira

Confluence

Job description

PLM Operations Manager

The PLM Operations Manager is responsible for driving the operational excellence, stability, and scalability of the Product Lifecycle Management (PLM) platform. This role ensures PLM processes, data, and system capabilities are aligned with business priorities—enabling product teams, supply chain, and manufacturing to operate efficiently and make decisions with confidence across the product lifecycle.

Value to the Department

• Driving execution consistency and reliability by standardizing PLM operating rhythms, intake, and delivery practices to reduce friction, rework, and cycle time.
• Enforcing data and process governance to ensure PLM data quality, standards adherence, and controlled change—enabling downstream teams (sourcing, planning, manufacturing) to operate with confidence.
• Providing a clear execution bridge between business stakeholders, product teams, and IT by translating needs into well-governed, actionable PLM capabilities and workflows.
• Improving communication and accountability through standardized reporting, dashboards, and forums that make progress, risks, and decisions visible and measurable.

Key Responsibilities

• Own PLM execution cadence including sprint planning, reviews, retrospectives, and quarterly planning support.
• Manage PLM intake processes and ensure consistent backlog hygiene using Jira and related delivery tools.
• Coordinate execution and dependencies across multiple PLM platforms, TPMs, teams, and workstreams.
• Track vendor execution against SOWs, milestones, SLAs, and deliverables; surface risks early.
• Maintain visibility into PLM operational budgets, forecasts, and actuals.
• Own PLM operational communications, newsletter, dashboards, and Confluence documentation as the system of record.

AI, Data, and Automation Focus

• Apply AI‑assisted tools to improve intake triage, backlog quality, and execution visibility.
• Leverage delivery data from Jira, vendors, and financial systems to identify risks and bottlenecks.
• Use generative AI to support status reporting, documentation summarization, and operational insights.
• Partner with PLM Data and Platform teams to ensure operational data is AI‑ready and well‑governed.
• Continuously evaluate tools and methods that reduce manual operational overhead.

Skills and Experience

• 7–12 years of experience in technology operations, delivery management, or program operations.
• Strong hands‑on experience with Jira, Confluence, and Agile or Kanban delivery models.
• Experience coordinating multiple concurrent initiatives across internal teams and external vendors.
• Working knowledge of PLM, CAD, PDM, or engineering systems and related business processes.
• Demonstrated experience using data, metrics, and dashboards to drive execution improvements.
• Familiarity with AI‑assisted tools, automation platforms, or analytics for operational workflows.

Education and Background

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Operations Management, Business, or a related field.
• Master’s degree (MBA or MS) preferred but not required.
• Agile, SAFe, PMP, or equivalent delivery, operations, or program management certifications are a plus.

Success Measures

• Predictable and transparent PLM execution cadence across teams and vendors.
• High-quality intake and backlog hygiene with reduced execution friction.
• Clear operational visibility through dashboards and AI‑assisted insights.

Pay

Base Pay Range: $105,000 - $145,000 (California).

Benefits

• Competitive pay with annual performance‑based reviews.
• Comprehensive healthcare plan options (PPO, EPO, HDHP, HMO, acupuncture and physical therapy included).
• Health Savings Account (HSA) with employer contributions when enrolled in a high‑deductible plan.
• Dental and Vision plans.
• 401(k) company matching up to $5,000 annually with immediate 100% vesting; administrative fees paid by the company.
• Company‑paid Life, AD&D, Short‑Term Disability, and Long‑Term Disability Insurance.
• Employee Assistance Program providing individualized mental well‑being care.
• Generous vacation, sick, paid holidays, and volunteer time off.
• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non‑birthing parents.
• Company‑supported qualified childcare.
• Up to $9,000 annually for career development and degree assistance.
• Up to $250 annually for fitness and wellness reimbursement.
• Industry pro‑deal discounts and perks.