Program Manager

cityyear; Seattle (WA); On-site; USD 52,000 - 63,000; Full time

Job summary

City Year Seattle / King County is seeking a Program Manager to lead and mentor a team of AmeriCorps members, guiding attendance, behavior, and course performance supports in Seattle/King County schools. You will report to a Program Director, work 100% on-site at partner schools, and help manage partnerships with school staff to ensure successful service delivery and student outcomes.

Expect a start mid-June to July 2023 with applications reviewed May-June 2023; compensation is $57,500 annually,

Qualifications

• Lead, manage, and coach a team of AmeriCorps members.
• Develop strong partnerships with school staff and administrators.
• Foster City Year culture and equity focus.

Responsibilities

• Oversee program implementation and service delivery.
• Coach AmeriCorps members to improve attendance and behavior support.
• Manage partnerships with schools and assist with resource planning.
• Assist with training and onboarding of staff and members.
• Support data collection and evaluation of program outcomes.

Skills

Team management

Coaching

Relationship development

Job description

Compensation: $57,500.00 - $57,500.00 Annually Commensurate with Experience and Location

Work Location: 100% On-Site

Position Overview

We seek Program Manager (PM) candidates starting in the 2023-2024 school year who will manage and mentor a team of full-time AmeriCorps members, overseeing the implementation of our service model in one our partner schools we serve in Seattle/King County. Applicants can expect their applications to be reviewed and interviews to be conducted in May - June 2023, with a start date of mid-June - July 2023.

Program Managers are responsible for three main areas: program implementation, corps member program delivery and experience, and service partner management. The Program Manager must be effective in relationship development and team management, coaching a team of up to 10 AmeriCorps members to deliver attendance, behavior, and course performance supports to students, as well as enabling a rewarding, productive, professional and successful year of service. In this way, the PM is responsible for the overall b management of the day-to-day programmatic operations of their team, as well as leading their team to ensure that all goals and service outcomes are met.

Additionally, the Program Manager serves as the primary City Year liaison in schools, building strong relationships with school administrators and personnel to successfully fulfill the services in the Statement of Partnership.

Reporting to a Program Director, the Program Manager plays a critical role in implementing City Year Seattle / King County's school-based service model. Program Managers are expected to serve in person at their school site, except on days where we have in person meetings or trainings.

Job Description

Responsibilities managing school- based programming (80% of job)

AmeriCorps Member Management & Development

• Lead, manage, and coach a team of 5 -1 0 AmeriCorps members to achieve service performance requirements, meet AmeriCorps practitioner standards, and support members through their individual equity journeys
• Lead with a strong sense of City Year culture and values, consistently using City Year culture tools; make meaning of City Year culture and foster strong personal connections to the deeper meaning of our work in schools
• Use City Year performance management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps member on a development plan to maximize leadership potential

Service Partner Management

• Develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver academic, attendance and behavior supports for students.
• Build and cultivate a strong partnership with teachers, principal, school officials, and other key decision makers. Engage with partners (individuals, corporate, and foundation) to ensure resourcing for schools and larger community .

Program Implementation

Service Model Fidelity

• Implement City Year's Whole School Whole Child model with fidelity to enhance service quality and maximize impact in classroom and whole school spaces ( e.g. , recess)
• Set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities , partner school led initiatives, and family /community engagement events

Service Impact & Evaluation

• Support AmeriCorps members in data tracking and collection of student outcomes; both quantitative and qualitative
• Coaching AmeriCorps members to ensure quality of day-to-day service implementation, including classroom observations

After School Program

• Lead City Year AmeriCorps members to provide a high quality, engaging , and safe academic enrichment program
• Collaborate with school partners to identify focus students, align programming and ensure the successful launch of the program
• Routinely monitor all elements of the program for quality , a nd make necessary adjustments

Responsibilities as part of the CYSKC staff team (20% of job)

• Facilitating City Year trainings on our Learning & Development days
• Professional and leadership development for AmeriCorps members
• Hiring and onboarding (staff and AmeriCorps members)
• Collaborating as a team to share best practices
• Race & Equity work
• Events and service projects
• Collaborating with our development team in support with telling the City Year story
• Engaging and collaborating with the City Year