Program Manager

Community Options, Inc.; Pittsburgh (Allegheny County); On-site; USD 49,500 - 60,500; Full time

Benefits offered by this job

Competitive insurance benefits

Paid holidays

Generous PTO

Employee incentive & discount programs

403(b) retirement plan

Career growth opportunities

Tuition reduction through university partnerships

Job summary

Community Options, Inc. is seeking a Residential Program Manager in Pittsburgh, PA. The role involves leading a team to provide person-centered care to individuals with disabilities while managing daily operations and addressing challenges to meet programmatic goals.

Key responsibilities include staff management, program development, and ensuring compliance with regulations. Candidates should have a bachelor’s degree (preferred) and two years’ experience in the field. Competitive benefits and a supportive work environment await.

Qualifications

• Bachelor's degree preferred; high school diploma or equivalent required.
• Two years’ full-time work experience supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.

Responsibilities

• Manage staff schedules to ensure adequate staffing.
• Develop and implement activity programs.
• Ensure individuals are supported according to their ISP/PCP.

Skills

Support for individuals with disabilities

Team management

Effective communication

Knowledge of state regulatory agency operations

Education

Bachelor's degree preferred

High school diploma or equivalent required

Tools

Driving license

Job description

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states. We are actively seeking an experienced Residential Program Manager in Pittsburgh, PA. This role leads a team to provide person‑centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. The Program Manager supports teams with day‑to‑day operations and challenges to achieve programmatic goals.

Starting pay is $55,000 per year.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed.
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Communicate with families and guardians of individuals we support as needed.
• Ensure individuals are supported per their ISP/PCP, including medication management, meal planning, and behavior management.
• Ensure program documentation and billable records are completed accurately and timely.
• Monitor the health and medical needs of individuals and immediately report any concerns.
• Manage relationships with families and guardians of the individuals in our care.
• Ensure work locations and vehicles are clean, well‑maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies.
• Additional tasks and responsibilities may be assigned.
• Cooperate with the license and department staff in any inspection, inquiry, or investigation.

Minimum Requirements

• Bachelor's degree preferred; high school diploma or equivalent required.
• Two years’ full‑time work experience supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
• Employment contingent upon successful completion of criminal background, central registry, child abuse registry, and drug testing.

Working Conditions

• Work in residential programs, day programs, and in the community.
• Schedule may change due to business needs and may include evening and weekend hours.
• May be required to be on‑call in cooperation with other management staff.

Benefits

• Competitive insurance benefits (medical, dental, vision).
• Paid holidays, including a birthday holiday.
• Generous PTO.
• Employee incentive & discount programs.
• 403(b) retirement plan.
• Career growth opportunities.
• University partnerships that include tuition reduction.

Community Options is an Equal Opportunity Employer. M/F/D/V.