Program Manager

Community Options, Inc.; Washington (Washington County); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Generous PTO

Employee discounts

Job summary

Community Options, Inc. in Washington, PA seeks an experienced Residential Program Manager to lead a team delivering person‑centered supports for individuals with developmental disabilities.

You will supervise staff, ensure shifts are covered, and foster a safe, respectful living environment. You will manage ISP/PCP compliance, coordinate activities, communicate with families, monitor health and medications, and document progress.

Qualifications

• Bachelor's degree preferred; High school diploma or equivalent required.
• Two years’ full-time work experience supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
• Employment contingent on criminal background, central registry, child abuse registry, and drug testing.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed.
• Lead team performance through communication, training, and staff meetings.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Communicate with families and guardians as needed.
• Ensure ISP/PCP‑driven support, including medication management and meal planning.
• Complete program documentation and billable records accurately and timely.
• Monitor health and medical needs of individuals and report concerns.
• Manage relationships with families and guardians.
• Maintain clean, stocked work locations and vehicles.
• Cooperate with license and department staff during inspections.

Skills

Staff supervision

Disability support experience

Regulatory knowledge

Driver's license

Education

Bachelor's preferred; HS diploma required

Job description

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced Residential Program Manager in Washington, PA. The Program Manager leads a team to provide person‑centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day‑to‑day operations and challenges to achieve programmatic goals.

Starting pay is $55,000/per year

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• May be required to be on‑call in cooperation with other management staff

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity Employer M/F/D/V

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