Program Manager

Ducommun Incorporated; Parsons (KS); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Program Manager to oversee and execute all aspects of program management. This role involves managing customer communications, coordinating internal teams, and ensuring compliance with contractual obligations. The ideal candidate will have strong leadership skills, excellent communication abilities, and a background in production or project management. Join a company renowned for its commitment to quality and innovation in the aerospace and defense sectors, where your contributions will drive success and foster continuous improvement.

Benefits

Paid vacation

401K match

Employee Stock Purchase Program

Annual bonus plan

Tuition reimbursement

Clean and climate-controlled working environment

Career growth opportunities

Qualifications

• Must possess the ability to lead without authority, negotiate and manage by influence.
• Strong people and time management skills are required.
• Excellent verbal and written communication skills are required.

Responsibilities

• Manage communications and relationships between Ducommun and its customers.
• Coordinate technical and operational requirements with stakeholders.
• Lead the Proposal Team in the development of proposals.

Skills

Leadership without authority

Time management

Verbal communication

Written communication

Production control

Contracts management

Project management

Customer service

Detail-oriented

Continuous improvement

Education

BA/BS degree

PMP certification

Experience in aerospace or manufacturing

Tools

MS Office Suite

MRP systems

Job description

Program Manager

The Program Manager I isresponsible for the execution of all aspects of the program to ensure that allactivities are carried out in accordance with technical and contractual requirements,schedules and budgets. The Program Manager I is the focal point for the companyfor communications with the customer (internal / external) and is responsibleto ensure customer requirements are flowed down to all functional departments.

Who are we?

Founded in 1849,Ducommun is the oldest company in California. Starting as a hardware supplystore during the California Gold Rush and eventually assisted in the birth ofthe aerospace industry in Southern California by providing aircraft aluminum toearly aerospace pioneers like Lindbergh, Douglas and Lockheed.

Today Ducommun is aglobal provider of innovative manufacturing solutions for customers in theaerospace, defense and industrial markets. We specialize in electronic andstructural systems, producing complex products and components for commercialaircraft platforms, mission-critical military and space programs, andsophisticated industrial applications.

Our Facility in Parsons,Ks manufactures precision parts for passenger and military aircraft. Travelersaround the world count on our employees for their commitment to quality.

Why Ducommun?

• Excellent company culture – as recognized by Newsweek’s Top 100 Most Loved Workplaces
• Clean and climate controlled working environment
• Opportunity for career growth
• Great benefits including paidvacation and sick time, 401K match, Employee Stock Purchase Program, annual bonus plan, and tuition reimbursement

Job Summary

1. Focal point for customer communication andinterface:

• Manages communications and relationships between Ducommun and its customers. Communication and tracking of customer scorecards and surveys.
• Focal / Leader for the Integrated Product Team (IPT).
• Represents the company in contacts with the customer and outside parties for all issues concerning the assigned program.
• Provide timely notification to management and customer of program cost, quality or schedule impact.
• Execution of New Product Introduction – Phase Gate Process.
• Provide a coordinated company response to customer requirements (commercial – technical) and inquiries (voice of the customer).
• Presentation of program reviews to Customer.

2. Internal Communication and interface:

• Communicate within IPT to assure proper coordination of customer requirements (schedule, recovery plans, reports, etc.. Ensure that the company's capabilities and business interests support customer requests.
• Manage program team to ensure efficient and effective goal attainment in support of the Program Management functional metrics, corporate policy, regulatory guidelines and budget parameters.
• Coordinate technical and operational requirements with stakeholders to ensure the voice of the customer has been achieved
• Coordinate the financial controls to integrate time phased budgets and program schedules that support contractual commitments and company goals.
• Communicate customer cost reduction and process improvement goals to company management and coordinate response that highlights/demonstrates company commitment to continuous improvement.
• Champion/lead Kaizen and Lean activities that drive improvement in both operational and administrative areas.
• Oversight of Program Management backlog/booking input into the MRP system to ensure alignment with company goals.
• Presentation of program reviews to Sr. Leadership.

3. Contract Management:

• Analyze and review all contracts to verify Terms and Conditions, Work Statements, Funding, Performance Periods, Deliverables, and other customer General Conditions. Coordinate review of terms and conditions with DCO Director of Contracts as necessary.
• Prepare negotiation plan and lead the negotiation team for all customer negotiations.

• Manage and track program compliance to purchase order requirements.
• Prepare assertions and claims to customer in accordance to contract parameters.

4.Operational Management:

• Responsible to coordinate with Operations Management to review requirements for programs as they relate to:
  - Operational Performance:
  - Metrics – development and execution
  - KPI and TTI tracking on a monthly basis
  - Day to day performance to plan (cost, quality and schedule)
  - Staffing
  - IPT development
  - Planning for Capital Expenditures / preventive maintenance

5. Fiscal Management:

• Review program performance to provide ongoing visibility for project cost, margin and schedule (actual vs. projected).
• Provide input to Finance for individual program cash flow plans.
• Support the Finance Department for invoice submittal and in resolving late payment receipts and customer claims/assertions.

6. Development and growth of the Program:

• Responsible for oversight and management of business unit bookings, backlog, past due, receivables and sales forecasts.
• Manage and maintain business unit booking and sales tracking system that supports the company monthly summary reports.
• Coordinate planning and acquisition of follow-on business within the lead time constraints.
• Coordinate with Business Development to identify, strategize and capture new business opportunities.
• Travel to customers 30% of the time.
• Support customer cost reduction and process improvement activities that demonstrate the company’s commitment to continuous improvement.
  - Incorporation of lean methodologies
  - Kaizen Events
  - Standard Work
  - Value Stream Mapping

7. Proposal Management:

• Lead the Proposal Team in the development, preparation and customer submittal of proposals for new and follow-on business. Will have assistance by Estimating on cost development, schedule, and capital requirements.
• As required support customer / DCAA / DCMA audits

Required Skills and Qualifications

• Must possess the ability to lead without authority, negotiate and manage by influence.
• Strong people and time management skills are required.
• Excellent verbal and written communication skills are required; must be able to communicate effectively and professionally with customers and across all organizational levels.
• Experience in production control, contracts management, project management or contracts management, are key talents.
• Detail oriented, positive friendly customer service are key attributes.
• Computer knowledge and skills,i.e. MS Office Suite – Word, Power Point and Excel is required.
• Basic understanding of lean and six sigma principles and methodologies.
• Experience with MRP systems isbeneficial.
• Team oriented with a continuousimprovement outlook.
• Travel up to 30%

Required Experience and Education

• BA/BS degree required or equivalent years of experience.
• Certification in PMP and or CAPM preferred, Contracts Administration, Project Management a plus.
• 1-3 plus years in an aerospace or manufacturing environment.
• Program(s) oversight of 10 million a plus.
• Supervisory experience a plus.

The company has reviewed this job description to ensure thatessential functions and basic duties have been included. Other duties may be assigned. It is not intended to beconstrued as an exhaustive list of all functions, responsibilities, skills andabilities. Management reserves the right to add, modify, change or rescind thework assignments in accordance with business needs, and to make reasonableaccommodations so that qualified employees can perform the essential functionof the job.

This is a generic job posting for a Program Manager. Depending on the candidate’s skills, qualifications and experience, they will be hired into an entry (I) level, intermediate (II) level or expert (III) level job and pay scale.

Equal Opportunity EmployerVeterans/Disabled

3333 Main Street
Parsons, Kansas, 67357
United States