Program Manager

HCA Florida Ocala Hospital; Ocala (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) matching

Education support

Life insurance

Job summary

HCA Florida Ocala Hospital is seeking a Program Manager to oversee the day-to-day operations of its Hospitalist and Emergency Medicine programs. You will ensure efficient onboarding, credentialing, HR tasks, and payroll for clinicians, while coordinating with clinical leadership and support departments.

The role emphasizes cross-functional coordination, process improvement, and maintaining accurate documentation for compliance and program success. A healthcare background is preferred.

Qualifications

• Bachelor’s degree in Health or Business Administration or related field preferred.
• Two or more years of healthcare experience.
• Experience in physician practice management, support service operations; project management experience is preferred.
• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Responsibilities

• Oversee day-to-day operational performance of Hospitalist and Emergency Medicine programs.
• Manage onboarding, credentialing and enrollment processes for clinicians.
• Coordinate HR onboarding tasks (drug screening, background checks) and payroll for clinicians.
• Maintain documentation methods for onboarding and CAQH updates.
• Coordinate with Service Center departments to resolve items from enrollment, HR, accounting, AP and billing teams.

Skills

Healthcare operations

Project management

MS Office

Education

Bachelor’s degree in Health or Business Administration or related field

Tools

Microsoft Office Suite

Job description

• Location: HCA Ocala Hospital
• This is an individual contributor role that focuses on managing our Emergency and Hospital Medicine programs

Do you want to join an organization that invests in you as a(an) Program Manager? At HCA Florida Ocala Hospital, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

The Program Manager will have responsibility of the day-to-day operational performance of the Hospitalist and Emergency Medicine programs for the assigned division, as it relates to: revenue flow, clinician credentialing/enrollment, HR, and payroll for clinicians in the programs

• Oversees and supports the clinician onboarding process, credentialing and enrollment process; ensuring completion is done in a timely manner.
• Oversees and supports effective communication with clinicians and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs.
• Manages the development of documentation methods utilized in the onboarding process.
• Coordinates the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks).
• Orders lab coats, supplies, business cards, etc.
• Oversees and supports the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program clinicians.
• Receives and processes information about proposed clinician change(s) from management, regional directors and facility medical directors.
• Oversees and supports coordination with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for clinicians.
• Manages the payroll process for clinicians ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion.
• Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Clinician Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team, including chart deficiency escalations.

What you should have for this role:

• Bachelor’s degree in Health or Business Administration or related field preferred.
• Two or more years of healthcare experience.
• Experience in the following areas is preferred: physician practice management, support service operations; project management experience is preferred.
• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Benefits

HCA Florida Ocala Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.