Program Manager

ROOTS Teen Center; North Adams (MA); On-site; USD 15,000 - 20,000; Part time

Job summary

ROOTS Teen Center is seeking a part-time Program Manager to lead youth initiatives, supervise staff, and oversee Drop-in Center and Seed Dreams. The role emphasizes PYD, trauma-informed practices, and youth-led programming, with a flexible after-school schedule and occasional weekends.

The position reports to the Executive Director and offers 15 hours per week at $22/hour. It focuses on community engagement, program administration, and partnerships with local schools and organizations.

Qualifications

• Experience overseeing youth programs and supervising staff/volunteers.
• Strong understanding of PYD and trauma-informed care.
• Ability to balance three program pillars within a 15-hour week.
• Excellent communication and collaboration with partners.

Responsibilities

• Oversee Youth Engagement Coordinator and provide coaching.
• Align coaching, workshops, and mentor-mentee matches with PYD standards.
• Coordinate drop-in program operations, safety, and activities.
• Build partnerships with schools, businesses, and community groups.
• Track attendance, demographics, and program outcomes.

Skills

Youth Development

Program Management

Youth Empowerment

Communication & Collaboration

Time Management

Education

Bachelor’s degree in Youth Development/Social Work/Education/Non-Profit Management

Job description

Position Title: Program Manager
Department: Programs
Reports To: Executive Director
Employment Type: Part-Time (15 hours/week)
Pay Rate: $22.00 per hour
Schedule: Flexible after-school and early evening hours; occasional weekends based on special events schedule.

Position Overview

The Program Managerleads, strengthens, and connects our core youth initiatives. Rooted in Positive Youth Development (PYD) and trauma-informed practices, this role provides supervisory support to the Youth Success Coordinator while directly overseeing our Drop-in Center and growing our youth-driven micro-grant initiative, Seed Dreams.

Key Responsibilities & Weekly Time Allocation (15 Hours/Week)

This position bridges high-level program strategy, volunteer coordination, and direct community building—ensuring a safe, empowering environment where young people can access resources, express their agency, and bring their community project ideas to life.

1. Supervision of Youth Engagement Program (27% | ~4.0 hrs/wk)

• Staff Guidance: Supervise and support the Youth Engagement Coordinator, offering regular check-ins, caseload guidance, and professional development.
• Alignment & Strategy: Ensure all 1-on-1 coaching, life-skills workshops, and mentor-mentee matches delivered by the Youth Engagement Coordinator align with Positive Youth Development standards.
• Case Consultation & Support: Partner on complex participant needs, assisting with referrals to specialized community resources (e.g., housing, mental health, post-secondary pathways).

2. Management & Oversight of Drop-In Program (27% | ~4.0 hrs/wk)

• Operations & Safety: Maintain a safe, inclusive, and welcoming physical and emotional environment during drop-in hours for neighborhood youth.
• Staff & Volunteer Support: Oversee drop-in space coverage, volunteer orientation, and daily activity planning (e.g., games, meals, study hours, workshops).
• Resource Access: Ensure drop-in youth are connected to immediate basic needs resources and introduced to the broader Youth Success and Seed Dreams opportunities.

3. Development & Growth of Seed Dreams Program (27% | ~3.0 hrs/wk)

• Program Architecture: Design, strengthen, and scale the Seed Dreams youth-driven micro-funding program, establishing clear guidelines for youth project proposals, funding awards, and execution.
• Youth Leadership Facilitation: Support a youth-led advisory board or review committee that reviews and selects peer project applications.
• Project Coaching: Mentor youth project leaders through budgeting, implementation, and reporting on their funded projects, building practical skills in project management and community advocacy.

4. Program Administration & Community Engagement (19% | ~4.0 hrs/wk)

• Data & Quality Assurance: Track participant demographics, drop-in attendance, Seed Dreams grant awards, and success metrics.
• Resource Mapping & Partnerships: Build relationships with local schools, businesses, and grassroots organizations to expand resources, mentorship, and funding pipelines.
• Reporting: Assist in preparing program updates for board members, grant reports, and community showcases.

Required Qualifications & Skills

• Youth Development Expertise: Deep understanding of Positive Youth Development (PYD), youth voice/agency frameworks, and trauma-informed care.
• Program Management & Supervision: 2+ years of experience overseeing youth programs, supervising staff/volunteers, or coordinating community-based projects.
• Youth Empowerment Focus: Passion for supporting youth-led initiatives (likeSeed Dreams) and fostering self-efficacy in young people.
• Communication & Collaboration: Outstanding interpersonal skills to relate authentically with teens, support colleagues, and engage community partners.
• Time Management: Strong organizational ability to effectively balance three core program pillars within a structured 15-hour week.

Preferred Qualifications

• Bachelor’s degree in Youth Development, Social Work, Education, Non-Profit Management, or equivalent lived/work experience.
• Experience running micro-grant programs, youth advisory councils, or drop-in center environments.
• Bilingual skills relevant to the local community served.
• CPR / First Aid Certification (or willingness to complete upon hire).