Program Director

Boys & Girls Clubs of Greater Detroit; Detroit (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Boys & Girls Clubs of Greater Detroit seeks an experienced, hands-on Program Director to lead the delivery of high-quality programs that support members' personal, educational, and social development.

Reporting to the Club Executive Director, the Program Director supervises eight Program Specialists and is responsible for program delivery and assessment, staff coaching and development, and effective day-to-day program operations.

Qualifications

• Bachelor's degree in Social Work, Human Services, or related field, or a high school diploma with four to five years of relevant experience.
• Strong emotional intelligence with effective communication, relationship-building, and staff coaching.
• Business acumen to manage resources, prioritize needs, and support efficient program operations.
• Hands-on leadership and willingness to deliver program activities during staffing gaps.

Responsibilities

• Plan, deliver, and oversee engaging Club programs that support youth development and readiness for careers and entrepreneurship.
• Assess program quality and member needs using YPQA standards and align with organizational goals.
• Supervise staff, coach performance, and promote teamwork while ensuring daily program operations.

Skills

Emotional intelligence

Communication

Staff coaching

Leadership

Budgeting

Education

Bachelor's degree in Social Work, Human Services, or related field

Job description

BGCGD seeks an experienced, hands-on Program Director to lead the delivery of high-quality programs that support members' personal, educational, and social development. Reporting to the Club Executive Director, the Program Director supervises eight Program Specialists and is responsible for program delivery and assessment, staff coaching and development, and effective day-to-day program operations. The ideal candidate brings emotional intelligence, business acumen, and a commitment to youth development, safety, and program excellence.

Key Responsibilities

• Plan, deliver, and oversee engaging Club programs that support youth development and build readiness for careers, homeownership, and entrepreneurship.
• Assess program quality and member needs on an ongoing basis using YPQA standards. Use findings to improve program delivery and align program objectives with organizational goals.
• Encourage participation across program areas and connect members with Industry Clubs and workforce development opportunities.

Staff Supervision, Coaching & Development

• Supervise eight Program Specialists, assign responsibilities, and coordinate staffing to support consistent, high-quality program delivery.
• Provide ongoing coaching, feedback, and regular performance assessments. Identify training needs and support staff development.
• Guide and support program volunteers, set clear expectations, and promote effective teamwork.
• Provide hands-on program delivery and direct support during staffing gaps to maintain continuity and quality.

Program Operations & Partnerships

• Manage program and activity expenditures within the approved budget and support safe, efficient daily operations.
• Maintain accurate records and reports on activities, events, daily participation, achievements, and issues requiring follow-up.
• Build relationships with program partners and collaborate with senior leadership and the program council on program standards, evaluation, design, and operations.
• Promote Club programs through daily schedules, upcoming event announcements, and timely information supporting Industry Clubs, 3C Sports, Club Experience, and Mental Health programming.

Requirements

• Bachelor's degree (BA) in Social Work, Human Services, or a related field, with at least one year of experience as a coordinator or manager; or a high school diploma with four to five years of relevant experience.
• Strong emotional intelligence, with the ability to communicate effectively, build positive relationships, and coach and support staff.
• Business acumen to manage resources, prioritize needs, and support efficient program operations.
• A hands-on approach to leadership and willingness to step into program delivery during staffing gaps.