Program Manager

Frontier Technology Institute; New York (NY); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Remote work

Benefits

Job summary

Frontier Technology Institute (FTI) is a global leader in emerging technologies education and workforce development training, seeking a Program Manager to lead and continuously improve its programs. This nonprofit operates with an entrepreneurial, startup-like mindset to reimagine STEM education and build pathways into high-growth tech careers.

Remote role with a preference for candidates based in New York, offering a compensation range of $75,000–$90,000 per year plus benefits.

Qualifications

• 2-5 years of relevant professional experience in program management, education, workforce development, nonprofit management, partnerships, operations, or a related field.
• Entrepreneurial mindset with demonstrated initiative and comfort working in a fast-paced, evolving environment.
• Exceptional organizational and project management skills, with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
• Strong analytical and problem-solving skills, including the ability to use program data and feedback to identify opportunities for improvement and inform decisions.
• Experience managing external partners, stakeholders, and/or cross-functional teams.
• Demonstrated ability to develop, implement, and improve processes and systems.
• Strong written and verbal communication skills.
• Detail-oriented with the ability to think strategically about broader program goals and outcomes.
• Excited to bring structure to evolving programs while contributing creative ideas and solutions.
• Interest in education, workforce development, emerging technologies, and/or building pathways into high-growth careers preferred.

Responsibilities

• Execute and manage FTI's emerging technology programs, ensuring effective implementation, high-quality participant experiences, and successful outcomes.
• Manage day-to-day program operations, including student onboarding and communications, technology and LMS management, attendance, program completion, and participant support.
• Develop, implement, and continuously improve program processes, systems, workflows, and documentation to support organized, efficient, and scalable program delivery.
• Manage relationships with external partners, stakeholders, mentors, instructors, and other program contributors, ensuring effective coordination and alignment around program goals and deliverables.
• Analyze program data, participant feedback, and outcomes; support program evaluation and surveys; and use findings to identify opportunities for continuous improvement.
• Proactively identify programmatic needs and develop creative solutions to strengthen program operations and the participant experience.
• Manage and coordinate interns supporting program operations, curriculum, office hours, moderation, and data analysis.
• Collaborate cross-functionally with colleagues across programs, curriculum, operations, and development, and support participant recruitment efforts.
• Coordinate program administration and logistics, including in-person events and RSVPs, media/liability releases, certificates, stipends, CEUs, mentor scheduling, and related participant records;
• Monitor classes and lab sessions and provide support to students, instructors, and mentors as needed.

Skills

Program management

Nonprofit management

Stakeholder management

Process improvement

Data analysis

Job description

Frontier Technology Institute (FTI) is a global leader in emerging technologies education and workforce development training. As a national nonprofit that functions like a start-up, FTI is committed to taking bold and innovative steps to reimagine STEM education to ensure all students have the technical skills for the jobs of the future. To date, FTI, formerly the Coding School, has pioneered K-16 education in AI, Quantum Computing, and Big Data and has trained over 60,000 students, educators, and members of the workforce from 130+ countries.

FTI is at the forefront of developing pre-apprenticeship programs and workforce pipelines that prepare students for careers in emerging technologies. Our flagship programs include national summer pre-apprenticeships that provide students with intensive technical training, mentorship, career exposure, and hands-on learning experiences designed to build pathways into the emerging technology workforce.

As FTI functions like an early-stage start-up, each team member wears multiple hats and works across programs, partnerships, operations, and organizational initiatives. No two days look the same, and team members often juggle several projects and priorities simultaneously. The Program Manager will play an integral role in managing and continuously improving FTI's programs, working with partners and stakeholders, analyzing program performance, developing and refining processes, and identifying opportunities to strengthen the participant experience and program outcomes.

We are looking for someone who is entrepreneurial, highly organized, analytical, and excited about bringing both structure and creativity to growing programs. The ideal candidate enjoys building and improving systems, solving problems, working with diverse stakeholders, and taking initiative in a fast-paced, dynamic environment.

Responsibilities:

• Execute and manage FTI's emerging technology programs, ensuring effective implementation, high-quality participant experiences, and successful outcomes;
• Manage day-to-day program operations, including student onboarding and communications, technology and LMS management, attendance, program completion, and participant support;
• Develop, implement, and continuously improve program processes, systems, workflows, and documentation to support organized, efficient, and scalable program delivery;
• Manage relationships with external partners, stakeholders, mentors, instructors, and other program contributors, ensuring effective coordination and alignment around program goals and deliverables;
• Analyze program data, participant feedback, and outcomes; support program evaluation and surveys; and use findings to identify opportunities for continuous improvement;
• Proactively identify programmatic needs and develop creative solutions to strengthen program operations and the participant experience;
• Manage and coordinate interns supporting program operations, curriculum, office hours, moderation, and data analysis;
• Collaborate cross-functionally with colleagues across programs, curriculum, operations, and development, and support participant recruitment efforts;
• Coordinate program administration and logistics, including in-person events and RSVPs, media/liability releases, certificates, stipends, CEUs, mentor scheduling, and related participant records;
• Monitor classes and lab sessions and provide support to students, instructors, and mentors as needed.

Qualifications:

• 2-5 years of relevant professional experience in program management, education, workforce development, nonprofit management, partnerships, operations, or a related field;
• Entrepreneurial mindset with demonstrated initiative and comfort working in a fast-paced, evolving environment;
• Exceptional organizational and project management skills, with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously;
• Strong analytical and problem-solving skills, including the ability to use program data and feedback to identify opportunities for improvement and inform decisions;
• Experience managing external partners, stakeholders, and/or cross-functional teams;
• Demonstrated ability to develop, implement, and improve processes and systems;
• Strong written and verbal communication skills;
• Detail-oriented with the ability to think strategically about broader program goals and outcomes;
• Excited to bring structure to evolving programs while contributing creative ideas and solutions;
• Interest in education, workforce development, emerging technologies, and/or building pathways into high-growth careers preferred.

Employment Type:

• Remote, preference for candidates based in New York
• Compensation: $75,000-90,000 annually, based on experience, plus benefits.