Program Manager

Easterseals PORT Health; New Bern (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Easterseals PORT Health in New Bern, NC seeks a dynamic Program Manager to lead the EMPOWER team. This full-time role involves overseeing program development, supervision, and operations to meet established goals.

Evening and some Saturday work may be required as part of delivering high-quality services. You will recruit and train staff, manage budgets, ensure compliance with licensing and funding requirements, and maintain accreditation.

Qualifications

• Bachelor's Degree in human services required.
• Minimum of three years of program and supervisory experience.
• Exceptional skills in personnel supervision, interpersonal relationships, discipline, training, and leadership.
• Valid North Carolina driver’s license and insurability required.
• Reliable transportation to cover program delivery area.

Responsibilities

• Provide program development, personnel management, and overall operational administration to meet program goals.
• Ensure quality services that support individuals to achieve personal outcomes and safety.
• Recruit, train and manage assigned employees; conduct performance appraisals and provide feedback.
• Develop annual budgets and monitor financial performance; seek cost containment opportunities.
• Prepare for and oversee licensing inspections and audits; ensure compliance and corrective plans as needed.
• Comply with MH/DD/SA standards, funding requirements, licensure and HUD requirements.
• Maintain program accreditation and licensure.

Skills

Program management

Supervisory experience

Interpersonal skills

Leadership

Education

Bachelor's Degree in human services

Job description

Description

Easterseals PORT Health, a non-profit service provider in North Carolina & Virginia, is looking for a dynamic and dedicated Program Manager to lead our EMPOWER team in New Bern, NC. This Full-Time position offers competitive salary and comprehensive benefit package. The schedule is Monday-Friday 9-5:30pm with some Saturdays required.

What You’ll Do

• Provide program development, personnel management, and overall operational administration, including coordination of on-going activities, to meet the established goals and objectives of the program.
• Ensure quality services that support individuals to achieve personal outcomes. Protect the rights and ensures health, safety, and welfare of the individuals we support.
• Recruit, train and manage assigned employees in a manner consistent with organizational policies and values. Conduct regular employee performance appraisals and maintain an employee feedback process to enhance work processes and employee understanding.
• Develop annual budgets for each assigned cost center. Provide for effective monitoring and financial managements of the program. Seek and recommend potential opportunities for cost containment and analyze variance from budget plan or anticipated trends. Contribute toward the successful implementation of the annual operating plan and assist with financial analysis and formulation of recommendations to achieve goals and objectives.
• Prepare for and oversee all applicable licensing inspections and state and local audits; ensure compliance; develops and implement plan of correction if necessary.
• Comply with all Division of MH/DD/SA standards, requirements of funding systems, licensure and HUD requirements.
• Maintains program accreditation and licensure.

Supervisory Responsibility

This position will directly supervise Program Supervisors, Service Coordinators, Administrative Assistants and direct service employees.

How You’ll Benefit

You’ll earn a competitive salary based on experience and join a growing team making a difference in our community. We offer competitive salary, comprehensive benefits and professional development.

Our Benefits Include

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services, when needed
• Lots of Merchant Discounts to improve your purchasing power!

What We’re Looking For

• Bachelor’s Degree from a college or university accredited by an entity approved by USDOE or CHEA in human services
• A minimum of three years of program and supervisory experience required, including experience in residential services
• Exceptional skills in personnel supervision, interpersonal relationships, discipline, training, and leadership.
• A valid North Carolina driver’s license, good driving record and insurability is required.
• Must have reliable transportation that will allow movement throughout the program delivery area.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!