Program Manager

PORT Health; New Bern (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, Vision benefits

403(b) Retirement Plan

Employee Assistance Program

Merchant Discounts

Job summary

Easterseals PORT Health in New Bern, NC seeks a dynamic Program Manager to lead the EMPOWER team. This full-time role oversees program development, budgeting, staffing, and compliance to deliver high-quality supports for individuals served.

Under the Program Director, you will supervise supervisors and staff, manage budgets, and ensure regulatory adherence while promoting an inclusive, mission-driven culture within a trusted nonprofit serving North Carolina and Virginia communities.

Qualifications

• Bachelor’s degree in human services or related field.
• Minimum of three years in program management and supervision.
• Valid North Carolina driver’s license and reliable transportation.
• Experience with licensing, accreditation, and HUD requirements.

Responsibilities

• Lead EMPOWER program development, planning, and implementation.
• Provide personnel management and program administration to meet goals.
• Ensure quality services and protect participant health, safety, and welfare.
• Develop budgets and monitor financial performance; seek cost containment.
• Oversee licensing inspections, audits, and compliance; maintain licensure.

Skills

Program management

Supervisory experience

Budgeting

Staff development

Regulatory compliance

Communication

Education

Bachelor’s Degree in Human Services

Job description

Easterseals PORT Health, a non-profit service provider in North Carolina & Virginia, is looking for a dynamic and dedicated Program Manager to lead our EMPOWER team in New Bern, NC. This Full-Time position offers competitive salary and comprehensive benefit package. The schedule is Monday-Friday 9-5:30pm with some Saturdays required. If you’re looking for a rewarding, challenging position with a sustainable organization, we’d love to explore this opportunity with you.

What You’ll Do

Under the general supervision of the Program Director, the Program Manager has responsibility for the marketing, developing, planning, and implementing of services and supports provided within our EMPOWER Program.

• Provide program development, personnel management, and overall operational administration, including coordination of on-going activities, to meet the established goals and objectives of the program.
• Ensure quality services that support individuals to achieve personal outcomes. Protect the rights and ensures health, safety, and welfare of the individuals we support.
• Recruit, train and manage assigned employees in a manner consistent with organizational policies and values. Conduct regular employee performance appraisals and maintain an employee feedback process to enhance work processes and employee understanding.
• Develop annual budgets for each assigned cost center. Provide for effective monitoring and financial managements of the program. Seek and recommend potential opportunities for cost containment and analyze variance from budget plan or anticipated trends. Contribute toward the successful implementation of the annual operating plan and assist with financial analysis and formulation of recommendations to achieve goals and objectives.
• Prepare for and oversee all applicable licensing inspections and state and local audits; ensure compliance; develops and implement plan of correction if necessary.
• Comply with all Division of MH/DD/SA standards, requirements of funding systems, licensure and HUD requirements.
• Maintains program accreditation and licensure.

Supervisory Responsibility

This position will directly supervise Program Supervisors, Service Coordinators, Administrative Assistants and direct service employees.

How You’ll Benefit

You’ll earn a competitive salary based on experience and join a growing team making a difference in our community. We offer competitive salary, comprehensive benefits and professional development.

Our Benefits Include

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services, when needed
• Lots of Merchant Discounts to improve your purchasing power!

What We’re Looking For

• Bachelor’s Degree from a college or university accredited by an entity approved by USDOE or CHEA in human services
• A minimum of three years of program and supervisory experience required, including experience in residential services
• Exceptional skills in personnel supervision, interpersonal relationships, discipline, training, and leadership.
• A valid North Carolina driver’s license, good driving record and insurability is required.
• Must have reliable transportation that will allow movement throughout the program delivery area.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.

Applicants of all abilities are encouraged to apply!