Program Manager

Fooda; Memphis (TN); In loco; USD 60.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock options

Health plan

401k match

Parental leave

Flex spending

Laptop

Lunch program

Challenging work

Descrizione del lavoro

Fooda is hiring for an onsite Operations role in Memphis, TN, focused on managing night-time, high-volume food service operations across multiple locations. The role requires leadership, scheduling, and strong client relationships with a heavy emphasis on reliability and problem-solving in a fast-paced setting.

The ideal candidate will supervise teams, collaborate with partners, and ensure smooth service delivery while maintaining safety standards and efficiency across sites.

Competenze

• You have 4-6 years of experience in operations, hospitality, food service, event management, account management, or a similar service-focused environment.
• You have experience directly supervising employees, including hiring, training, scheduling, coaching, and performance management.
• You are available to work a fixed, primarily nighttime schedule onsite five days per week.
• You are willing and able to provide weekend on-call coverage.
• You are comfortable working onsite in a high-volume, fast-paced construction environment.
• You remain calm and solutions-focused when handling service disruptions, staffing challenges, and escalations.
• You are highly organized and able to manage multiple locations, schedules, partners, and deadlines.
• You build strong relationships with clients, employees, restaurant partners, and cross-functional teams.
• You communicate clearly and professionally with frontline employees and senior stakeholders.
• You are comfortable using Excel, scheduling and payroll systems, dashboards, and other internal tools.
• You use operational data and feedback to solve problems and improve performance.
• You are dependable, proactive, and willing to step in wherever needed to support successful service delivery.

Conoscenze

Operations

Hospitality

Food Service

Event Management

Account Management

Customer Service

Leadership

Communication

Organization

Problem Solving

Strumenti

Excel

Scheduling Systems

Payroll Systems

Dashboards

Descrizione del lavoro

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.

Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Requirements

Who You Are

• You have 4-6 years of experience in operations, hospitality, food service, event management, account management, or a similar service-focused environment
• You have experience directly supervising employees, including hiring, training, scheduling, coaching, and performance management
• You are available to work a fixed, primarily nighttime schedule onsite five days per week
• You are willing and able to provide weekend on-call coverage
• You are comfortable working onsite in a high-volume, fast-paced construction environment
• You remain calm and solutions-focused when handling service disruptions, staffing challenges, and escalations
• You are highly organized and able to manage multiple locations, schedules, partners, and deadlines
• You build strong relationships with clients, employees, restaurant partners, and cross-functional teams
• You communicate clearly and professionally with frontline employees and senior stakeholders
• You are comfortable using Excel, scheduling and payroll systems, dashboards, and other internal tools
• You use operational data and feedback to solve problems and improve performance
• You are dependable, proactive, and willing to step in wherever needed to support successful service delivery

Schedule, Travel and Physical Requirements

• This is a full-time position requiring onsite presence five days per week on a fixed schedule
• The role primarily supports nighttime operations and includes weekend on-call responsibilities
• Regular travel between nearby Memphis/Southaven-area sites is required
• Candidates must have reliable transportation and be able to travel between locations during the workday
• The position may require working outdoors for four or more hours at a time
• Candidates must be comfortable working outdoors in varying weather conditions and temperatures
• The role may require prolonged standing and walking throughout the shift
• All applicable construction-site safety, security, dress, and access requirements must be followed

Benefits

What We'll Hook You Up With

• Competitive market salary and stock options, based on experience
• Comprehensive health, dental and vision plans
• 401k retirement plan with company match
• Paid maternity and parental leave benefits
• Flexible spending accounts
• Company issued laptop
• Daily subsidized lunch program (ours!)
• A fulfilling, challenging adventure of a work experience