Program Manager

Springwell; Marlborough, Waltham (MA, MA); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

3 weeks of vacation in first year

Health & dental insurance with employer contribution

401K Retirement Savings Plan w/ employer contribution

Job summary

A community healthcare organization is seeking an enthusiastic Program Manager to oversee contracts and lead a team focused on providing quality care to seniors and individuals with disabilities. This role includes supervising a staff of service coordinators, ensuring compliance with program expectations, and engaging in quality improvement activities. The position offers a competitive salary and generous benefits, including vacation, health insurance, and a retirement savings plan.

Qualifications

• Master’s degree in Social Work or related field preferred.
• Three years’ experience working with older and/or disabled adults.
• Two years’ experience as a Supervisor or Program Manager.

Responsibilities

• Oversee contracts with 6 private health insurance companies.
• Provide leadership and direction to a team of service/care coordinators.
• Engage in QA/QI activities to ensure compliance.

Skills

Strong leadership

Quality assurance

Collaboration skills

Education

Master’s degree in Social Work or related field

Job description

Springwell is seeking an enthusiastic and organized Program Manager to join our leadership team.

The compensation for this role is $75,000.

Position Description

Springwell is seeking a Program Manager for our Senior Care Options (SCO) and One Care department. This Program Manager oversees contracts with 6 private health insurance companies. They are responsible for the direct administrative and clinical supervision to 4 Supervisors, over a team of approximately 20 service/care coordinators.

This Program Manager has to stay informed of the ever-changing program expectations while providing leadership and direction to the team. They must engage in QA/QI activities to ensure compliance and pursue continuous quality improvement. They must be able to maintain positive and collaborative relationships with external partners, including clinical and fiscal contacts.

Qualifications

• Master’s degree in Social Work or related field preferred.
• Three years’ experience working with older and/or disabled adults.
• Two years’ experience as a Supervisor or Program Manager.

Generous Benefits

• 3 weeks of vacation in first year
• Birthday off
• 13 paid holidays
• 3 paid personal days
• 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
• Health & dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employee
• Flexible Spending Plan
• Employee Assistance Plan
• 401K Retirement Savings Plan w/ employer contribution
• Mileage reimbursement
• Employee referral bonuses
• Free parking
• Commitment to promoting from within

About Us

For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.

We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.

We believe in and are looking for new staff who embrace:

• Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
• Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
• Transparency: While we don’t claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.