Program Manager

RiseMe; Highland Heights (KY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

DailyPay

Medical/Dental/Vision Insurance

401(k)

Paid Time Off

Employee Assistance Program

Wellness Programs

Referral Bonuses

Company-Paid Training

Job summary

Holly Hill Child & Family Solutions in Highland Heights, KY, is seeking a Supervised Visitation Program Manager to foster a trauma-informed, safe environment for supervised visits. The role includes assessments, documenting visits in real time, and applying evidence-based practices with neutral, professional conduct.

The position offers paid training, DailyPay options, and competitive benefits. Start with a full-time schedule and contribute to a mission-driven team improving families’ lives.

Qualifications

• 21 years of age.
• Valid driver’s license.
• Valid auto insurance.
• High school diploma/GED.
• Excellent written and oral communication skills.
• Must be able to independently manage time and be flexible.
• Provide treatment services while maintaining clear, professional boundaries.

Responsibilities

• Actively adhere to the six core principles of trauma informed care and promote a trauma informed culture.
• Upholds Holly Hill’s principles and core values.
• Responsible for providing supervised visitation services compliant with regulations set forth by contracts and regulations including intake, assessment, service planning, pre and post visit interventions and visitation monitoring.
• Responsible for the delivery of EBP’s including Motivational Interviewing and Nurturing Parenting.
• Responsible for completion and maintenance of required documentation and records within agency timelines.
• Completes accurate and factual documentation of all visits.
• Responsible for ensuring the safety and security of all participants.
• Responsible for active participation in team meetings, staff meetings, and continuing education courses.
• Adheres to ethical standards of professionalism including maintaining confidentiality of each client and their family, in compliance with HIPAA regulations and agency policies.
• Prioritizes client care, focusing on delivering quality care for clients.
• Seeks to fulfill Holly Hill’s mission by providing quality services to clients served.
• Participates in Holly Hill’s Performance Quality Improvement (PQI) activities as assigned.
• Works collaboratively and communicates appropriately with other staff members.

Skills

Compassionate

Dependable

Patient

Team-Oriented

Service-Focused

Professional

Positive

Helping Others

Education

Bachelor’s degree in human services

High school diploma/GED

Job description

Make an Impact Every Day to Shape Futures

Supervised Visitation Program Manager

Highland Heights, Kentucky

Full-Time

$60,000 annually

DailyPay Available

Looking for More Than Just a Job?

At Holly Hill Child & Family Solutions, we're not just hiring employees we're building a team of compassionate professionals who believe everyone deserves the opportunity to live a fulfilling and independent life.

Whether you're beginning your career, changing professions, or looking for work with purpose, we'll provide the training, support, and opportunities you need to succeed while making a meaningful difference in the lives of others.

Paid training provided.

About Holly Hill Child & Family Solutions

For more than 142 years, Holly Hill Child & Family Solutions has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation


• DailyPay – access your earned wages before payday


• Medical, Dental, and Vision Insurance-Available on the first of the month following 30 days of employment!


• 401(k) Retirement Plan


• Paid Time Off


• Employee Assistance Program


• Wellness Programs


• Employee Referral Bonuses


• Company-Paid Training

Career Growth & Development

• Paid Training Programs


• Professional Development Opportunities


• Certification Opportunities


• Leadership Development Programs


• Career Advancement Opportunities


• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day


• Support Individuals and Families


• Build Meaningful Relationships


• Strengthen Communities


• Join a Mission-Driven Organization

What You'll Do

As a Supervised Visitation Program Manager, you will be responsible for fostering a safe and trauma informed environment in which supervised visits take place between the visiting party and child(ren). The Supervised Visitation Monitor is responsible for completing assessments, conducting visits with families and documenting visits in real time, and providing intervention using EBP. The Supervised Visitation Monitor must remain neutral and professional when conducting visits and may need to offer support and crisis de-escalation to families as needed.

Your responsibilities may include:

• Actively adhere to the six core principles of trauma informed care and promote a trauma informed culture.


• Upholds Holly Hill’s principles and core values


• Responsible for providing supervised visitation services compliant with regulations set forth by contracts and regulations including intake, assessment, service planning, pre and post visit interventions and visitation monitoring


• Responsible for the delivery of EBP’s including Motivational Interviewing and Nurturing Parenting


• Responsible for completion and maintenance of required documentation and records within agency timelines


• Completes accurate and factual documentation of all visits.


• Responsible for ensuring the safety and security of all participants.


• Responsible for active participation in team meetings, staff meetings, and continuing education courses


• Adheres to ethical standards of professionalism including maintaining confidentiality of each client and their family, in compliance with HIPAA regulations and agency policies.


• Prioritizes client care, focusing on delivering quality care for clients


• Seeks to fulfill Holly Hill’s mission by providing quality services to clients served.


• Participates in Holly Hill’s Performance Quality Improvement (PQI) activities as assigned.


• Works collaboratively and communicates appropriately with other staff members.

Who We're Looking For

You may be a great fit if you are:

• Compassionate


• Dependable


• Patient


• Team-Oriented


• Service-Focused


• Professional


• Positive


• Committed to Helping Others

Qualifications

Required:

• 21 years of age


• Valid driver’s license


• Valid auto insurance


• High school diploma/GED


• Requires excellent written and oral communication skills.


• Must be able to independently manage time and be flexible.


• Provide treatment services while maintaining clear, professional boundaries.

Preferred:

• Bachelor’s degree in a human services related field


• One year of experience working with children and/or families in a mental health, child welfare and/or case management setting

Schedule

• Full-Time


• Shift: Tuesday - Friday 12:00pm - 8:00pm and Saturday 9:00am - 5:00pm


• Weekend Requirements: Saturdays, 9:00am - 5:00pm

Physical & Mental Requirements

Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, copier, telephone, calculator, and other office equipment. Requires normal range of hearing and vision to record, prepare and communicate appropriate reports. Occasionally lifts and carries items weighing up to 35 pounds. Requires some exposure to chemicals and solvents.

Must be able to establish priorities, work independently and to carry out decisions and tasks. Must be able to handle and resolve problems and make effective decisions. Must be able to communicate effectively with others in a professional manner. Requires public contact and good interpersonal skills. Must be mentally adaptable and flexible in dealing with a variety of people.

Start a Career with Purpose

Some jobs pay the bills.

Some jobs build careers.

This job changes lives.

Holly Hill Child & Family Solutions is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workforce.

About Our Organization

Holly Hill Child & Family Solutions is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.