PROGRAM MANAGER

Holly Hill Child & Family Solutions; California (KY); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Competitive Compensation

DailyPay – Access Your Earned Wages

Medical, Dental & Vision Insurance - 0

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Company-Paid Training

Paid Training Programs

Professional Development Opportunities

Leadership Development Programs

Make a Difference Every Day

Support Individuals and Families

Build Meaningful Relationships

Join a Mission-Driven Organization

Job summary

Holly Hill Child & Family Solutions is seeking a Program Manager to lead clinical and support staff, oversee treatment planning, and ensure services meet contractual requirements. This role requires strong supervision, coordination across departments, and commitment to client outcomes.

The position is full-time with paid training, competitive compensation, benefits after 30 days, and ample opportunities for professional development and leadership growth within a mission-driven organization.

Qualifications

• Bachelor's degree and minimum 4 years progressively responsible experience in residential and non-residential program/facility with 2 years’ experience in supervisory or managerial level
• MA/MS in related field and minimum 3 years progressive experience in residential/non-residential program/facility with 1 year supervisory/managerial experience
• Must be at least 21 years of age
• Current and valid auto insurance, driver’s license and reliable transportation

Responsibilities

• Supervises, hires staff, evaluates performance and enforces HR policies.
• Oversees clients’ individualized treatment planning process and provides assistance as required.
• Direct supervision of direct care staff and coordination with clinical, supervisory, and educational departments.
• Oversee staff scheduling to ensure compliance with contractual guidelines and fair scheduling.
• Review timesheets and submit payroll in a timely manner.
• Participates in STAR and Treatment Team conferences.
• Regularly supervises clients in daily program activities and ensures contractual compliance.
• Monitors performance measures monthly and supports quality improvements.
• Engages with all departments to address program improvements.
• Coordinates training needs for regulatory compliance.
• Serves as liaison between supervisory staff and facility management.
• Assists with programmatic goal development and client flow.
• Oversees onsite and off-site activities and volunteer involvement.
• Monitors supplies within budgetary guidelines.

Skills

Supervisory experience

Team leadership

Professional demeanor

Dependable

Education

Bachelor's degree in related field

MA/MS in related field

Job description

Make an Impact Every Day to Shape Futures

Program Manager

$75,000 annually

Looking for More Than Just a Job?

At Holly Hill Child & Family Solutions, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

Paid training provided.

About Holly Hill Child & Family Solutions

For more than 100 years, Holly Hill Child & Family Solutions has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance -Available after 30 days of employment!
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training
• Paid Training Programs
• Professional Development Opportunities
• Leadership Development Programs
• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Join a Mission-Driven Organization

What You’ll Do (Other duties may be assigned)

• Supervises, assists with hiring, and evaluates staff performance, develops measurable objectives for necessary improvements and implements appropriate corrective action to staff adhering to human resources policies and utilizing Human Resources when necessary.
• Oversees clients’ individualized treatment planning process and provides assistance as required.
• Provides direct supervision of direct care staff members and coordinates with other clinical, supervisory, and educational departments on programmatic activities to optimize client services.
• Oversee direct care staff members' scheduling to ensure compliance with maximum contractual guidelines, control overtime, and ensure fair and equitable staff member schedules.
• Review and approve direct care staff members timesheets to ensure accuracy and completeness and submit to appropriate payroll personnel in a timely manner to process payroll at the end of each pay period.
• Participates in conferences, including STAR and Treatment Team, for the discussion of behavior and client progression, and provides direction to other supervisory staff members.
• Regularly participates with and supervises clients in specific daily programmatic activities. Ensures contractual compliance and services provided in a professional manner.
• Reviews performance measures on a monthly basis, and case files on a monthly basis for quality and timeliness, and provides direction and assistance to other supervisory staff as needed.
• Engages proactively and collaboratively with all departments, including clinical and support, to address and improve the program.
• Evaluates and coordinates training needs with the training staff and assists with ensuring training needs are met for regulatory compliance purposes.
• Serves as a point of contact between supervisory staff and program/facility management.
• Assists program/facility director with programmatic goals and development.
• Assists with managing client flow such as entering, discharging, and reentering program/facility.
• Oversees and coordinates all onsite and off-site activities, and volunteer involvement in programming.
• Monitor the ordering of all supplies and materials for the program/facility for the vocational, educational, clinical, and educational departments to operate effective programmatic activities remaining within budgetary and fiscal guidelines.
• Attends staff meetings and conferences.

Who We’re Looking For

You may be a great fit if you are:

Dependable

Team-Oriented

Service-Focused

Professional

Positive

Committed to Helping Others

Qualifications

Required:

• Bachelor's degree in related field and minimum 4 years of progressively responsible experience in residential and non-residential program/facility and 2 years’ experience must be at a supervisory or managerial level OR MA/MS in related field and minimum 3 years of progressively responsible experience in residential and non- residential program/facility of which 1 year experience must be in a supervisory or managerial level.
• Must be at least 21 years of age
• Current and valid auto insurance, drivers license and reliable transportation

Schedule

• Full-Time
• Shift: Varies

Holly Hill Child & Family Solutions is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workforce.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

About Our Organization

Holly Hill Child & Family Solutions is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

This job changes lives.

Some jobs pay the bills.