Program Manager

Sevita; Clearwater (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Sevita’s NeuroRestorative program seeks an experienced Program Manager to oversee day-to-day operations, ensure targets are met, and provide operational training to clinical staff.

Responsibilities include coaching, caseload assignment, performance evaluations, and ensuring compliance with regulatory requirements while fostering strong collaboration with families and funding sources.

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field required.
• Five or more years of relevant experience and at least one year of supervisory experience.
• Licensure as required by state.
• CPR and First Aid certifications.
• Current driver’s license, car registration, and auto insurance if providing transportation.
• Strong communication skills with ability to build rapport.
• Self-motivated and detail-oriented with ability to multi-task.
• Well-organized with ability to prioritize workload and meet deadlines.

Responsibilities

• Oversee the daily operation of the program to meet performance targets.
• Provide operational training to clinical staff.
• Coach staff with continuous feedback and progressive discipline when necessary.
• Assign caseloads and evaluate performance for quality assurance.
• Supervise staff including performance evaluations and scheduling; resolve employee relations issues.
• Maintain relationships with individuals served, families, funding sources, and regulatory agencies.
• Project revenue and monitor monthly expenses in relation to program goals.
• Promote programs to funding sources, community agencies, and related groups.

Skills

Communication skills

Self-motivated

Detail-oriented

Time management

Education

Bachelor’s Degree in Social Work, Psychology, or related field

Licensure as required by state

Tools

CPR certification

First Aid certification

Job description

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

Program Management – Program Manager

Are you an experienced human services professional with supervisory experience and a talent for program management? As a Program Manager, you will be responsible for the daily operation of the program, ensuring that performance targets are met and that clinical staff is provided with operational training.

• Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary
• Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training
• Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment Supervise clinical and crisis management and establish on-call duties
• Develop and maintain working relationships with all individuals served, families, funding sources, and regulatory agencies, as appropriate, and monitor their satisfaction with services
• Project revenue and monitor monthly expenses in conjunction with program goals
• Promote and market programs to funding sources, community agencies, families, and related groups; ensure a timely response to all requests for information, services, and documentation
• Monitor compliance with all regulatory, contractual, corporate, and legal requirements; ensure that all records are accurate and up-to-date Maintain knowledge of clinical standards and ensure compliance in terms of treatment interventions
• Serve as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.)
• Monitor the availability and efficacy of community-based support and other supports required by the program
• Oversee appropriate interface with billing system and other operating units as necessary to meet company requirements
• Recommend policies and procedure to enhance program efficiency, using technical and analytical tools to measure performance and productivity

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field required
• Five or more years of relevant experience and at least one year of supervisory experience
• Licensure as required by state
• CPR and First Aid certifications
• Current driver's license, car registration, and auto insurance if providing transportation to individuals receiving services
• Strong communication skills with ability to build rapport with others
• Self-motivated and detail-oriented with ability to multi-task
• Well-organized with ability to prioritize workload and meet deadlines

Why Join Us?

• Full compensation/benefits package for full-time employees.
• 401(k) with company match
• Paid time off and holiday pay
• Complex work adding value to the organization's mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities

We have meaningful work for you – come join our team –

Care Provider Background Screening Clearinghouse Education and Awareness website

https://info.flclearinghouse.com

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.