Program Manager

Sevita; Portland (ME); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Holiday pay

Job summary

Sevita is seeking a Residential Program Manager to lead staff, oversee program operations, and ensure high-quality, compliant services for individuals with brain and spinal cord injuries across community settings.

You will supervise staff, manage caseloads, monitor performance, and coordinate with partners and regulatory bodies to deliver effective rehabilitation services and secure funding. A bachelor’s degree and 5+ years of relevant experience are required.

Qualifications

• Bachelor’s degree required
• Five+ years of relevant experience and at least one year of supervisory experience
• Licensure as required by state
• Driver's license for minimum 1 year and good driving record
• CPR and First Aid certifications
• Strong communication skills with ability to build rapport
• Self-motivated and detail-oriented with ability to multi-task
• Well-organized with ability to prioritize workload and meet deadlines

Responsibilities

• Manage program staff with coaching, feedback, and progressive discipline as needed
• Assign caseloads, evaluate performance, conduct orientation, and manage staff development
• Supervise staff including scheduling, performance evaluations, and issue resolution
• Develop and maintain relationships with individuals served, families, funding sources, and regulatory agencies
• Project revenue and monitor monthly expenses aligned with program goals
• Promote and market programs to funding sources and community groups; respond to information requests
• Monitor regulatory, contractual, corporate, and legal compliance; maintain accurate records
• Serve as liaison with consulting staff (psychiatrists, psychologists, physicians)
• Monitor community-based supports and other required services
• Interface with billing and other units to meet company requirements
• Recommend policies to enhance program efficiency using analytics

Skills

Staff supervision

Budgeting

Regulatory liaison

Communication skills

Coaching & training

Driver's license

Education

Bachelor’s Degree in Social Work, Psychology, or related field

Job description

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

Residential Program Management

• Manage program staff by providing continuous coaching, feedback, and progressive discipline when necessary
• Assign caseloads, evaluate performance for quality assurance, conduct new employee orientation, and manage staff development and training
• Supervise and manage assigned staff, including performance evaluations and scheduling; resolve employee relations issues as needed; make decisions related to employment Supervise clinical and crisis management and establish on-call duties
• Develop and maintain working relationships with all individuals served, families, funding sources, and regulatory agencies, as appropriate, and monitor their satisfaction with services
• Project revenue and monitor monthly expenses in conjunction with program goals
• Promote and market programs to funding sources, community agencies, families, and related groups; ensure a timely response to all requests for information, services, and documentation
• Monitor compliance with all regulatory, contractual, corporate, and legal requirements; ensure that all records are accurate and up-to-date Maintain knowledge of clinical standards and ensure compliance in terms of treatment interventions
• Serve as liaison with consulting staff (psychiatrist, psychologists, physicians, etc.)
• Monitor the availability and efficacy of community-based support and other supports required by the program
• Oversee appropriate interface with billing system and other operating units as necessary to meet company requirements
• Recommend policies and procedure to enhance program efficiency, using technical and analytical tools to measure performance and productivity

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or related field required
• Five or more years of relevant experience and at least one year of supervisory experience
• Licensure as required by state
• Driver's License for minimum 1 year and also good driving record
• CPR and First Aid certifications
• Strong communication skills with ability to build rapport with others
• Self-motivated and detail-oriented with ability to multi-task
• Well-organized with ability to prioritize workload and meet deadlines

Why Join Us?

• Compensation/benefits package for full-time employees.
• 401(k) plan
• Paid time off and holiday pay
• Complex work adding value to the organization’s mission alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.