Program Manager

1199SEIU Benefit and Pension Funds; City of Syracuse (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

1199SEIU Benefit and Pension Funds seeks a seasoned administrator to lead Syracuse field staff, oversee grants, education, and training programs aimed at delivering high‑quality education services. You will build strong employer and union partnerships, guide program development, and supervise budgeting and vendor relations.

Responsibilities include strategic planning with leadership, managing resources, and directing outreach efforts in the Syracuse area, with some flexible hours as needed.

Qualifications

• Bachelor’s degree in healthcare, education related fields, or labor/management work or equivalent years of experience required; Master’s Degree preferred
• Minimum five (5) years’ experience managing education or training programs for adult learners required; to include a minimum of two (2) years supervisory experience required
• Intermediate skill level of Microsoft Word, PowerPoint and Excel preferred
• Experience running programs in a labor-management environment and/or supervising adult education or health care workforce programs
• Experience with managing budgets and accounting transactions required. Strong project management experience required.

Responsibilities

• Manage and supervise field staff in the Syracuse Training Employment Funds office as they handle aspects of grants, education, training activities related to the promotion and delivery of high-quality education programs
• Develop and maintain relationships with key employer and union stakeholders and oversee day-to-day decision making, oversight, development, and administration of innovative educational programming and partnership
• Oversee marketing, outreach, and recruitment in the Syracuse area with guidance from Regional Director
• Implement innovative cohort initiatives, assess employee and employer needs, and align interests
• Research and manage grant funded initiatives within budget constraints while providing high quality service
• Monitor adult education, professional, and workplace skills programs; manage educational vendors
• Lead department strategic planning, document processes, and inform stakeholders
• Lead team through operational challenges and change management
• Perform special projects and assignments as directed by management

Skills

Communication skills

Interpersonal skills

Leadership

Teamwork

Public relations

Education

Bachelor's degree in healthcare/education/labor-management or related field

Master’s degree preferred

Tools

Microsoft Word

PowerPoint

Excel

Job description

Responsibilities

• Manage and supervise field staff in the Syracuse Training Employment Funds office as they handle aspects of grants, education, training activities related to the promotion and delivery of high-quality education programs

Requisition #: 7515TEF

# of openings: 1

Employment Type Full time

Position Status Permanent

Category Non-Bargaining

Workplace Arrangement Hybrid

Fund 1199SEIU Training and Employment Funds

Job Classification Exempt

Responsibilities

• Manage and supervise field staff in the Syracuse Training Employment Funds office as they handle aspects of grants, education, training activities related to the promotion and delivery of high-quality education programs
• Develop and maintain a wide array of relationships with key employer and union stakeholders as well as day-to-day decision making, oversight, development, and administration of innovative educational programming and partnership
• Oversee efforts on marketing, outreach, and recruitment in the Syracuse area with guidance from Regional Director
• Implement innovative cohort initiatives, assess employee and employer needs, and seek to align interests
• Research and manage grant funded initiatives. To ensure maximum and efficient use of resources, while remaining within budget constraints and providing high quality service
• Monitor adult education, professional, and workplace skills programs; manage educational vendors
• Work closely with leadership to create strategic plan for the department: address issues in previous plans and action taken in solving them, identify best practices in the areas identified and see if those can be replicated within the department, and make sure that new processes are documented and all stakeholders informed.
• Lead team through operational challenges such as change management, limited resources, increasing responsibilities, and occasional external/internal conflicts between staff
• Perform special projects and assignments as directed by management

Qualifications

• Bachelor’s Degree in healthcare, education related fields, or labor/management work or equivalent years of experience required; Master’s Degree preferred
• Minimum five (5) years’ experience managing education or training programs for adult learners required ; to include a minimum of two (2) years supervisory experience required
• Intermediate skill level of Microsoft Word, PowerPoint and Excel preferred
• Experience running programs in a labor-management environment and/or supervising adult education or health care workforce programs
• Experience with managing budgets and accounting transactions required. Strong project management experience required.

Experience Within Healthcare Sector Or Unions Highly Preferred

• Excellent communication, interpersonal, leadership and teamwork skills; able to maintain strong partnerships with Union partners in order to ensure training projects are implemented successfully
• Good organizational skills, ability to multi-task, meet deadlines, and work under pressure
• Strong attention to detail, administration, and quantitative and qualitative analytical skills
• Flexible and able to work well under pressure, multi-task, establish priorities, and constructive program planning

Available to work flexible hours including some evenings and weekends as required