Program Manager

Mosaic; Christiana Village (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Professional & Personal Development

Tuition Reimbursement

Paid Time Off

Job summary

Mosaic is seeking a Program Manager to oversee the development and operations of group homes and day services programs. You will supervise staff, hire, coach, evaluate, and schedule, while ensuring regulatory compliance across documentation and reports.

You’ll coordinate staff meetings, develop programs for individualized opportunities, and serve as a representative for community organizations. On-call support and family updates are part of the role.

Qualifications

• Bachelor's Degree in Psychology, Special Education, Social Work or related field.
• Minimum of one year experience working with people with intellectual disabilities.
• QMRP/QIDP eligibility as required
• Three years of experience preferred

Responsibilities

• Supervising staff, including hiring, coaching, evaluating, and scheduling.
• Coordinate staff meetings to relay updated information to the organization and people served.
• Continually develop and improve programs to provide individualized opportunities.
• Record and review detailed documentation electronically to complete monthly reports, adjusting programs as needed.
• Represent Mosaic on community organizations and committees.
• Provide on-call assistance to staff as needed.
• Keep families and guardians updated on the person’s progress.

Education

Bachelor's Degree in Psychology, Special Education, Social Work or related field

Job description

If making a positive impact in the lives of others is always on your to-do list -- you'll LOVE working with a team that puts people first.

We're looking for a Program Manager to join our team!

The Program Manager will oversee the development and operations of group homes and day services programs, ensuring compliance with regulatory requirements. Responsibilities include supervising staff to ensure adequate written and electronic documentation.

Who will love this job:

• A go-getter - you're always looking for ways to add value, do better work, improve processes, build others up, and make the world a better place
• An accelerator -- you are able to work in a fast-paced environment and drive improvement through ideas and execution
• A detail-lover - you are over the top organized and are stellar at staying on top of multiple projects at once while maintaining high-quality program outcomes
• A problem solver - you love collaborating with others to provide top-notch support, always striving for excellence but unafraid to ask for help when it's needed.

What you'll do in this role:

• Responsible for supervising staff, including hiring, coaching, evaluating, and scheduling.
• Coordinate staff meetings to relay updated information related to the organization and people served.
• Continually develop and improve programs to ensure the people served are receiving individualized opportunities
• Record and review detailed documentation electronically to complete monthly reports, adjusting programs for persons served as needed.
• Serve as a representative for community organizations and committees
• Provide on-call assistance to staff as needed.
• Provide ongoing communication keeping families and guardians updated on the person's progress

Schedule: Generally day hours Monday-Friday/some nights/some weekends/some on call responsibilities

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

You should have:

• Bachelor's Degree in Psychology, Special Education, Social Work or a related field
• Minimum of one year experience working with people with intellectual disabilities

Great to Haves but not dealbreakers:

• QMRP/QIDP eligibility as required
• Three years of experience preferred

Extras we think you'll love:

• Competitive Pay
• Health Insurance
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day one!)