Associate Direct Support Manager

Humanity Plus Homes; East Haven (CT); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Daily Pay

Education Assistance

Health, Dental, Vision, Prescription

403b Retirement Plan

Job summary

Mosaic is seeking an Associate Direct Support Manager to help run Residential and Day Services programs. You will coordinate activities, document progress, maintain the facility, and assist with meals while upholding safety and regulatory standards.

You’ll monitor individuals, train teams, cover staffing gaps, document outcomes, and support personal goals. This role emphasizes teamwork, empathy, and effective communication in daily operations.

Qualifications

• High school diploma or equivalent.
• Certification in medication administration, CPR and first aid (can obtain after hire).
• Minimum of one year experience in related field.

Responsibilities

• Monitor health and safety of individuals served and ensure compliant living environments.
• Assist with operations of residential/day services programs and schedule staff.
• Cover staff shortages and administer medications as needed.
• Plan and prepare meals respecting diet orders and sanitation rules.
• Support individuals to identify and achieve personal outcomes.
• Maintain detailed documentation of activities and progress.
• Intervene for aggressive or inappropriate behavior with appropriate strategies.
• Maintain electronic documentation of activity records and progress.
• Handle petty cash and purchasing for groceries and supplies.
• Oversee maintenance of facilities and transportation vehicles.

Skills

Advocate

Collaborator

Motivator

Teacher

Education

High school diploma or equivalent

Medication administration certification

CPR and First Aid certification

Job description

If making a positive impact in the lives of others is always on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for an Associate Direct Support Manager to join our team!

The Associate Direct Support Manager plays a key role in managing the operations of the Residential and Day Services Programs. Responsibilities include coordinating activities, documenting the progress of the people we serve, maintaining the facility, and preparing meals.

Who will love this job:

• An advocate – you will stop at nothing to make sure people have the tools necessary for success and are passionate about working as an individual contributor on a team that's driving towards a common goal
• A collaborator - you naturally draw people together while remaining calm and focused, even in emotionally charged situations.
• A motivator – you get teams and partners excited about key initiatives
• A teacher – you have a knack for explaining processes and work well with a variety of internal teams

What YOU’LL Do:

• Monitor the health and safety of all the individuals served while ensuring that the living environments and program activities are in compliance with regulatory requirements.
• Assist with managing the operations of residential or day Services programs, including coordinating activities, supporting individuals with all activities of daily living and scheduling staff.
• Perform miscellaneous duties such as covering staff shortages, administering medications, participating in individual program planning teams.
• Assist in planning and preparation of meals and snacks ensuring diet orders and kitchen sanitation procedures are followed.
• Support the people served to identify and achieve the personal outcomes important to them.
• Maintain detailed documentation of activities and developmental progress.
• Intervene when aggressive and/or inappropriate behavior occurs, implementing behavior programs and strategies where appropriate
• Maintain accurate electronic documentation, including activity records and developmental progress of people served.
• Handle house petty cash and individual finances, including purchasing groceries or supplies as needed.
• Oversee the maintenance of the residential facilities and transportation vehicles.

What YOU’LL Need:

• High school diploma or equivalent.
• Position requires certification in medication administration, CPR and first aid - can obtain after hire
• Minimum of one year experience working in related field

What YOU’LL Get:

• Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
• Education Assistance to further your education or develop your career
• Health, Dental, Vision, Prescription options available
• Professional & Personal Development Opportunities
• 403b Retirement Plan

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

Requirements

• High school diploma or equivalent.
• Minimum of one year of experience working in a related field.