Program Manager

Chartis Federal; Camp Springs (MD); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans with company payments

Professional development opportunities

Dynamic collaborative environment

Job summary

Chartis Federal is seeking a Senior Program Manager to lead the customer’s operations as the on-site ANG site lead and Alternate Contract Manager for the National Guard Bureau Staff Action Support Services contract. This role owns ETMS2 workflow management, governance support, and training oversight for the mission.

The ideal candidate brings demonstrated leadership of executive staff operations and workflow management programs, with the judgment and authority to step into the Contract Manager

Qualifications

• 8+ years leading executive staff operations and workflow programs in a DoD or federal environment.
• Experience with governance support and ETMS2 or similar tasking environments.
• Bachelor’s degree or equivalent in a related field; preferred program/administration background.
• Site lead, program lead, or Alternate Contract Manager experience preferred.
• NGB/ANG leadership experience strongly preferred; TS/SCI clearance required.

Responsibilities

• Serve as Alternate Contract Manager and site lead with full contract authority in the manager’s absence.
• Lead ExecSec/SACO ETMS2 tasking operations and governance meeting support.
• Review and refine ETMS2 Business Rules; lead working groups and draft sections.
• Develop and maintain business process improvements and training curricula.
• Oversee training slides review and deliver Executive Level Writing materials.
• Coordinate monthly workflow manager meetings and advise on process improvements.
• Oversee SharePoint workflow administration and executive task management activities.

Skills

Executive leadership

Workflow management

Business process analysis

DoD/federal experience

ETMS2 familiarity

Education

Bachelor's degree or equivalent

Tools

SharePoint

ETMS2 tools

Job description

Description

About Chartis Federal

Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.

Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected—on the battlefield, on the border, and in our backyards.

Position Overview

We are seeking a Senior Program Manager to lead the customer’s operations as the on-site ANG site lead and Alternate Contract Manager for Chartis Federal's National Guard Bureau (NGB) Staff Action Support Services contract. This role owns ETMS2 workflow management, governance support, business process improvement, and training oversight for the mission.

The ideal candidate brings demonstrated leadership of executive staff operations and workflow management programs, along with the judgment and authority to step into the Contract Manager role when needed.

This position is contingent upon contract award.

Responsibilities

• Serve as Alternate Contract Manager and site lead, providing leadership continuity and full contract authority in the Contract Manager's absence.
• Lead ExecSec/SACO ETMS2 tasking operations, governance meeting support, and workflow manager coordination across the organization.
• Review and verify regulatory and organizational procedures within the ETMS2 Business Rules; lead working groups and draft portions of the Business Rules document.
• Develop and maintain business process improvements, training curricula, and business rules for staffing operations.
• Review official Action Officer (AO) training slides for grammar and formatting; construct Executive Level Writing training materials and deliver oral presentations at Training events.
• Facilitate monthly workflow manager synchronization meetings and provide guidance on system improvements and business processes.
• Oversee SharePoint workflow administration and executive task management activities supporting leadership and mission execution.

Requirements

• 8+ years of experience leading executive staff operations, workflow management programs, and business process analysis in a DoD or federal environment.
• Demonstrated experience in governance support and ETMS2 or comparable tasking environments.
• Bachelor's degree or equivalent experience in Business/Public Administration, Business Management, Public Policy, Economics, or Marketing (preferred).
• Site lead, program lead, or Alternate Contract Manager experience (preferred).
• National Guard Bureau (NGB) or Air National Guard (ANG) leadership experience strongly preferred.
• Must have active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.

Why Join Chartis Federal?

We offer a competitive compensation and benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Retirement plans with company contributions
• Professional development opportunities and career growth support
• A dynamic and collaborative work environment where your contributions are valued

At Chartis Federal, we believe in fostering a culture of excellence, integrity, and innovation while supporting critical national security missions. Join us in shaping the future of government contracting and national security solutions.

Chartis Federal is an Equal Opportunity Employer and employs qualified individuals regardless of race, religion, color, sex, national origin, age, disability, or any other classification proscribed under applicable law. We participate in E-Verify.