Program Manager

Stanford Health Care; California; On-site; USD 100,000 - 160,000; Full time

Job summary

Stanford Health Care is seeking a Program Manager to lead high-impact initiatives that drive growth and operational excellence within the Facilities Services division. The role oversees planning, execution, and evaluation across departments, focusing on stakeholder engagement and continuous improvement.

The position supports essential non-clinical services, coordinating with Nursing, Occupational Health, Rehabilitation, Patient Transport, Security and other departments to ensure safe operations

Qualifications

• Leads multiple program initiatives across functions.
• Defines goals, deliverables and success criteria for programs.
• Implements methods to ensure quality and compliance with policy.

Responsibilities

• Provides program leadership for assigned functional and cross-functional program improvement efforts.
• Manages, assesses, and documents program improvement efforts and scope using standard A3 template.
• Defines project scope, goals and deliverables that support business goals in collaboration with management and stakeholders.
• Implements quality control measures to ensure compliance with department, hospital and University policies and regulations.
• Coordinates staff training and competency assessments for program equipment, supplies, and techniques.
• Tracks advancements in equipment technology and coordinates equipment trials.
• Maintains data related to program implementation and injuries, including quarterly dashboards.
• Collaborates with departments to ensure consistent application of program practices across units.

Skills

Program management

Stakeholder engagement

Continuous improvement

Cross-functional leadership

Quality control

Tools

A3 template

Job description

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

Stanford Health Care is hiring a Program Manager to lead high-impact initiatives that support growth and operational excellence. This role oversees planning, execution, and evaluation across departments, with a focus on stakeholder engagement and continuous improvement.

The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations.

https://stanfordhealthcare.org/about-us/facilities.html

Business Operations and Strategic Initiatives (BOSI) ensures that all corporate business aspects run smoothly within the Facilities Services division. This team supports budgeting, staffing requests, and policy development, serving as a conduit between the Facilities Services business units and strategic partners in Human Resources, Technology & Digital Solutions, Supply Chain, Finance, and the Office of General Counsel.

A Brief Overview

Leads a variety of functional and cross-functional improvement programs by defining the intent of programs, overseeing the development of program goals, deliverables and tracking/reporting to ensure project goals are met.

Locations

Stanford Health Care

What you will do

• Provides program leadership for assigned functional and cross-functional program improvement efforts.
• Manages, assesses, and documents program improvement efforts and scope using standard A3 template.
• Defines project scope, goals and deliverables that support business goals in collaboration with the management and other stakeholders.
• Implements quality control measures to ensure project and participant compliance with department, hospital and University policies, and government codes and regulations.
• Coordinates and participates in staff training and competency assessments for program equipment, supplies, and techniques. Develops unit programs, roles/responsibilities, and program algorithms as appropriate.
• In conjunction with other departments/contacts, reviews reports related to participant performance, and provides additional coaching and/or training, as needed.
• Tracks advancements in equipment technology, makes recommendations for additional or replacement equipment; coordinates equipment trials.
• Conducts rounds to all patient care areas for consultation, coaching, promotion of program goals and a safe environment. Coordinates training and implementation of program strategies.
• Works with program champions, vendors associated with the program and related hospital departments to develop and distribute publicity materials for program.
• Works collaboratively with organizational stakeholders such as the Department of Nursing, Occupational Health, Rehabilitation Services, Patient Transport, Security Services and other departments to ensure the consistent application of program practices across all groups.
• Serves as a member of a program committee, and reports results to Senior Leadership, following appropriate communication channels, and attends unit-based meetings to address program issues.
• In conjunction with relevant hospital departments, maintains data related to program implementation and injuries, including injury expense reduction. Maintains quarterly dashboard of outcome/process metrics.
• Coordinates all interdisciplinary communication efforts regarding program, including paper forms and patient handouts.
• Manages program design and structure to align with organizations' key initiatives and projects within the assigned group, develops strategic input for the Director regarding business objectives of clients for both current and future projects.
• Partners with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team.
• Coaches and mentor's department staff through change processes and cycles of continuous improvement.
• Works with various departments and physician groups, develops relationships with key stakeholders, and understands their departmental workflows.
• Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.
• Specifically for Facil