Program Manager

Jobtailor; California (MO); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor is seeking a seasoned leader to drive program management and operations across Finance, HR, and Legal. The role focuses on building scalable, AI-enabled workflows and improving internal processes in a high-growth setting.

You will partner with executives and functional leaders to design, implement, and optimize cross-functional programs, overseeing onboarding, compliance, and operational dashboards.

Qualifications

• 5+ years of experience in program management, business operations, finance operations, HR operations, Chief of Staff, or a related role
• Demonstrated ability to independently drive cross-functional programs from planning through execution
• Strong project and program management skills, including managing multiple priorities, stakeholders, dependencies, and deadlines
• Working knowledge of finance operations, HR operations, employee lifecycle processes, and internal business controls
• Strong operational judgment and ability to create structure in evolving or ambiguous environments
• Exceptional attention to detail and discretion handling confidential information
• Experience improving business processes through automation, systems implementation, or AI-enabled workflows
• Experience working across multiple corporate functions
• Experience implementing AI agents, workflow automation, internal knowledge systems, or operational dashboards
• Familiarity with modern AI tools and interest in applying AI to improve internal business operations
• Ability to work out of the office in Palo Alto, CA or Bellevue at least 3–4 days per week

Responsibilities

• Coordinate day-to-day HR and people programs and operational initiatives
• Manage employee lifecycle workflows, including onboarding, offboarding, employee changes, and HR records
• Support recruiting operations, hiring approvals, offer processes, background checks, and headcount tracking
• Support internal knowledge resources and the company intranet
• Coordinate compliance requirements, mandatory employee training, documentation, and operational tracking
• Support internal audit and compliance-readiness initiatives
• Improve employee and manager experiences through stronger processes, systems, automation, and programs
• Support budgeting, forecasting, financial reporting, and leadership and Board-level finance updates
• Maintain finance controls, approval records, audit documentation, insurance and tax deadlines, and operating trackers
• Coordinate cross-functional finance initiatives and track owners, dependencies, deadlines, and deliverables
• Identify, design, implement, and improve AI-enabled workflows across Finance, HR, Legal, Marketing, and other internal functions
• Document workflows, decision points, permissions, dependencies, and success criteria
• Translate business processes into agent instructions, workflows, checklists, escalation paths, and user guidance
• Coordinate implementation and adoption of AI-enabled workflows
• Monitor outputs for accuracy, completeness, privacy, and business appropriateness
• Establish feedback loops and operational metrics
• Train and support internal users adopting AI-enabled capabilities and workflows

Skills

Program management

Cross-functional collaboration

Finance operations

HR operations

AI-enabled workflow implementation

Workflow automation

Executive stakeholder management

Attention to detail

Written communication

Tools

AI Tools

Internal knowledge systems

Operational dashboards

Automation systems

Intranet management

Job description

• Coordinate day-to-day HR and people programs and operational initiatives
• Manage employee lifecycle workflows, including onboarding, offboarding, employee changes, and HR records
• Support recruiting operations, hiring approvals, offer processes, background checks, and headcount tracking
• Support internal knowledge resources and the company intranet
• Coordinate compliance requirements, mandatory employee training, documentation, and operational tracking
• Support internal audit and compliance-readiness initiatives
• Improve employee and manager experiences through stronger processes, systems, automation, and programs
• Support budgeting, forecasting, financial reporting, and leadership and Board-level finance updates
• Maintain finance controls, approval records, audit documentation, insurance and tax deadlines, and operating trackers
• Coordinate cross-functional finance initiatives and track owners, dependencies, deadlines, and deliverables
• Identify, design, implement, and improve AI-enabled workflows across Finance, HR, Legal, Marketing, and other internal functions
• Document workflows, decision points, permissions, dependencies, and success criteria
• Translate business processes into agent instructions, workflows, checklists, escalation paths, and user guidance
• Coordinate implementation and adoption of AI-enabled workflows
• Monitor outputs for accuracy, completeness, privacy, and business appropriateness
• Establish feedback loops and operational metrics
• Train and support internal users adopting AI-enabled capabilities and workflows

Requirements

• 5+ years of experience in program management, business operations, finance operations, HR operations, Chief of Staff, or a related role
• Demonstrated ability to independently drive cross-functional programs from planning through execution
• Strong project and program management skills, including managing multiple priorities, stakeholders, dependencies, and deadlines
• Working knowledge of finance operations, HR operations, employee lifecycle processes, and internal business controls
• Strong operational judgment and ability to create structure in evolving or ambiguous environments
• Exceptional attention to detail and discretion handling confidential company, financial, compensation, and employee information
• Experience improving business processes through automation, systems implementation, or AI-enabled workflows
• Ability to work effectively with executives, functional leaders, and cross-functional teams
• Strong written and verbal communication skills
• Experience in a startup, high-growth technology company, or global organization
• Experience supporting CFO, CAO, COO, or Chief of Staff functions
• Experience working across multiple corporate functions
• Experience implementing AI agents, workflow automation, internal knowledge systems, or operational dashboards
• Familiarity with modern AI tools and interest in applying AI to improve internal business operations
• Ability to work out of the office in Palo Alto, CA or Bellevue at least 3–4 days per week

Core Competencies

Demonstrates expertise in program management and operational initiatives, with a strong focus on finance operations, HR processes, and AI-enabled workflow implementation. Proven ability to enhance employee experiences and improve business processes through automation and cross-functional collaboration.

Highest-signal resume keywords

• Program Management
• Finance Operations
• HR Operations
• AI-Enabled Workflow Implementation
• Cross-Functional Collaboration

Hard Skills

• Project Management
• Business Operations
• Employee Lifecycle Processes
• Internal Business Controls
• Workflow Automation
• Financial Reporting
• Budgeting
• Compliance Coordination
• Process Improvement
• Operational Metrics

Soft Skills

• Attention to Detail
• Operational Judgment
• Written Communication
• Verbal Communication
• Stakeholder Management

Industry Keywords

• High-Growth Technology Company
• Startup Experience
• CFO Support
• CAO Support
• COO Support

Tools & Technologies

• AI Tools
• Internal Knowledge Systems
• Operational Dashboards
• Automation Systems
• Intranet Management