PROGRAM MANAGER

Apis Services, Inc.; Brattleboro (VT); On-site; USD 72,000 - 88,000; Full time

Job summary

Abraxas Youth & Family Services in Vermont seeks a Program Manager for a residential treatment facility to provide leadership, oversight, and operational direction. The role emphasizes ensuring a safe, therapeutic environment and coordinating care with clinical and educational teams.

You will lead supervisory staff, support staffing, ensure compliance, and promote the organization’s mission while guiding program development and youth outcomes.

Qualifications

• Bachelor’s degree in a field related to program operations.
• Minimum of four (4) years of progressively responsible experience in residential and/or non-residential program or facility operations
• Minimum of two (2) years in a supervisory or managerial role.

Responsibilities

• Provide leadership and oversight of front-line supervisors to maintain a safe, structured, and therapeutic residential environment.
• Collaborate with clinical, educational, and operational teams to support individualized treatment planning and coordinated program delivery.
• Support staffing coverage, scheduling, and timekeeping practices to ensure compliance, continuity of care, and responsible use of overtime.
• Ensure program operations and documentation meet contractual, regulatory, and quality standards.
• Participate in treatment team discussions and provide guidance related to youth behavior, progress, and program needs.
• Support admissions, discharges, and overall client flow to promote smooth and effective facility operations.
• Serve as a communication link between front-line supervisors and leadership, reinforcing expectations and organizational values.
• Model and promote the organization’s mission, philosophy of care, and guiding principles.

Skills

Dependable

Team-Oriented

Service-Focused

Professional

Positive

Committed to Helping Others

Education

Bachelor’s degree in a related field

High school diploma or equivalent

Job description

Make an Impact Every Day to Shape Futures

Program Manager

Abraxas West River Have, 185 Old Ferry Road

$80,000 annually

Looking for More Than Just a Job?

At Abraxas Youth & Family Services, we're not just hiring employees we're building a team of compassionate professionals who believe everyone deserves the opportunity to live a fulfilling and independent life.

Whether you're beginning your career, changing professions, or looking for work with purpose, we'll provide the training, support, and opportunities you need to succeed while making a meaningful difference in the lives of others.

About Abraxas Youth & Family Services

For more than 50 years, Abraxas Youth & Family Services has been committed to supporting youth, young adults, and families through high-quality programs and services that promote growth, accountability, healing, and positive change.

Our mission is empowering individuals to make transformative changes and enabling them to lead lives with purpose and fulfillment. Every day, our employees help create safe, structured, and supportive environments where individuals can build skills, develop confidence, strengthen relationships, and move toward a more positive future.

Why Join Our Team?

• DailyPay – access your earned wages before payday
• Medical, Dental, and Vision Insurance - Available on the first of the month following 30 days of employment.
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Earn while you learn
• Career advancement opportunities throughout the organization
• Leadership development and professional growth
• Build relationships that change lives
• Help individuals achieve personal goalsSupport independence and self-confidence
• Make a positive impact every day
• Be part of a mission-driven organization dedicated to serving others

What You'll Do

The Program Manager provides leadership, administrative authority, and operational oversight within a residential treatment facility, supporting high-quality, compliant services for youth and contributing to facility-wide operations and decision-making.

Your responsibilities may include:

• Provide leadership and oversight of front-line supervisors to maintain a safe, structured, and therapeutic residential environment.
• Collaborate with clinical, educational, and operational teams to support individualized treatment planning and coordinated program delivery.
• Support staffing coverage, scheduling, and timekeeping practices to ensure compliance, continuity of care, and responsible use of overtime.
• Ensure program operations and documentation meet contractual, regulatory, and quality standards.
• Participate in treatment team discussions and provide guidance related to youth behavior, progress, and program needs.
• Support admissions, discharges, and overall client flow to promote smooth and effective facility operations.
• Serve as a communication link between front-line supervisors and leadership, reinforcing expectations and organizational values.
• Model and promote the organization’s mission, philosophy of care, and guiding principles.

Who We're Looking For

You may be a great fit if you are:

• Dependable
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others

Qualifications

• Bachelor’s degree in a related field and at least four (4) years of progressively responsible experience in residential and/or non-residential program or facility operations; OR
• High school diploma or equivalent and at least six (6) years of progressively responsible experience in residential and/or non-residential program or facility operations
• Minimum of two (2) years in a supervisory or managerial role.
• At least twenty-one (21) years of age.
• Criminal clearances (Specific State, child clearances BCI&I and, if necessary, FBI).
• Non-communicable diseases physical exam, drug test
• Valid unrestricted Driver's License

Schedule

• Full-Time
• Shift:Varies
• Rotating on-call responsibility

Some jobs pay the bills.This job changes lives.

Start a Career with Purpose

If you're looking for a career where your compassion, dedication, and hard work make a real difference every day, we invite you to join the Abraxas Youth & Family Services team.

Abraxas Youth & Family Services is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive workforce.

"Creating a Better Tomorrow... Today"

About Our Organization

Abraxas Youth & Family Services is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.