Program Manager

Akeela, Inc.; Anchorage (AK); On-site; USD 90,000 - 115,000; Full time

Job summary

Akeela, Inc. is seeking a Program Manager for the Akeela House ASAM 3.5 residential program to oversee day-to-day clinical and operational management, ensuring high-intensity SUD treatment with integrated co-occurring services.

The role emphasizes clinical stabilization, engagement, maintaining a structured treatment environment, staff supervision, admissions coordination, and ensuring regulatory compliance and proper documentation.

Qualifications

• Bachelor's degree in psychology, human services, social work or related field preferred.
• Current CDC I, CDC II or CDCS certification required.
• Minimum 2 years residential SUD treatment experience.
• Minimum 2 years supervisory experience.
• Knowledge of ASAM 3.5 and structured programming.
• Strong leadership, organization, and communication skills.
• Ability to support co-occurring services within scope.

Responsibilities

• Oversee daily operations of the ASAM 3.5 residential program to ensure structure, consistency, and efficiency.
• Ensure program schedules, group services, and daily routines are implemented as designed.
• Monitor staff assignments, coverage, and daily program flow.
• Identify and address operational issues impacting program delivery.
• Ensure delivery of structured SUD treatment aligned with ASAM 3.5, including co-occurring services.
• Monitor engagement, participation, and treatment progress.
• Support clinical decision‑making and level of care transitions.
• Ensure adherence to ASAM 3.5 requirements and structured programming.
• Monitor clinical hours, group delivery, and treatment expectations.
• Ensure consistency in services and treatment planning.
• Address deviations and implement corrective actions.
• Support admissions and intake scheduling with Intake Coordinator.
• Ensure timely admissions appropriate for ASAM 3.5.
• Facilitate step‑down transitions to 3.1.
• Identify barriers to engagement and retention.
• Supervise clinical and administrative staff.
• Manage scheduling, coverage, and staff expectations.
• Provide coaching and reinforce program standards.
• Support onboarding and training.
• Ensure documentation meets regulatory and payer requirements.
• Monitor treatment plans, services, and compliance.
• Address issues and support corrective actions.

Skills

Leadership

Organization

Communication

Education

Bachelor's degree in psychology or related field

CDCs certification (CDC I/II or CDCS)

Job description

Position Summary The Program Manager for Akeela House is responsible for the day-to-day clinical and operational management of the ASAM 3.5 residential program. This role ensures delivery of structured, high-intensity substance use disorder (SUD) treatment services, including integrated co-occurring mental health services. The position focuses on clinical stabilization, engagement, and maintaining a highly structured treatment environment.

Key Responsibilities

• Program Operations and Execution
  • Oversee daily operations of the ASAM 3.5 residential program to ensure structure, consistency, and efficiency.
  • Ensure program schedules, group services, and daily routines are implemented as designed.
  • Monitor staff assignments, coverage, and daily program flow.
  • Identify and address operational issues impacting program delivery.
• Clinical and Service Delivery Oversight
  • Ensure delivery of structured SUD treatment aligned with ASAM 3.5, including co-occurring services.
  • Ensure minimum 20 clinical hours per week per client.
  • Monitor engagement, participation, and treatment progress.
  • Support clinical decision‑making and level of care transitions.
• Program Fidelity and ASAM Alignment
  • Ensure adherence to ASAM 3.5 requirements and structured programming.
  • Monitor clinical hours, group delivery, and treatment expectations.
  • Ensure consistency in services and treatment planning.
  • Address deviations and implement corrective actions.
• Admissions, Referrals, and Program Flow
  • Support admissions and intake scheduling with Intake Coordinator.
  • Ensure timely admissions appropriate for ASAM 3.5.
  • Facilitate step‑down transitions to 3.1.
  • Identify barriers to engagement and retention.
• Staff Supervision and Development
  • Supervise clinical and administrative staff.
  • Manage scheduling, coverage, and staff expectations.
  • Provide coaching and reinforce program standards.
  • Support onboarding and training.
• Quality, Compliance, and Documentation
  • Ensure documentation meets regulatory and payer requirements.
  • Monitor treatment plans, services, and compliance.
  • Address issues and support corrective actions.

Positions Supervised

• Primary Counselor(s)
• Floor Counselor
• Clinical Associate(s)
• Program Assistant

Essential Skills-Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience

• Bachelors degree in psychology, human services, social work or related field preferred.
• Current CDC I, CDC II or CDCS is required.
• Minimum 2 Years Residential SUD Treatment Experience Required.
• Minimum 2 years supervisory experience required.
• Knowledge of ASAM 3.5 and structured programming.
• Strong leadership, organization, and communication skills.
• Ability to support co-occurring services within scope.