Program Lead - Team Leader, Client Care & Operations

Merakey; Westmont (PA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Comprehensive benefits

Retirement plan

DailyPay

Well-being platform

Care.com access

EAP

Tuition reimbursement

Employee discounts

Pryor Online Learning

Job summary

Merakey is seeking a Program Lead in Johnstown, PA to join our team. The role leads daily operations, oversees staff, and ensures safety and quality in client care within a residential setting.

The ideal candidate brings 1–3 years of experience, strong interpersonal and communication skills, and the ability to manage schedules, timesheets, and incident response under company policies. NADSP certification may be required within the first year.

Qualifications

• Must be 18 years of age or older.
• High School diploma/G.E.D. or 4–5 years of experience in a human services residential setting.
• 1–3 total years of experience required.
• Willingness to obtain NADSP Certification within the first year of hire, if required.

Responsibilities

• Act as Lead staff and point person when on shift.
• Prepare and manage house schedules in coordination with the Program Manager.
• Approve all DSP timecards and leave requests.
• Direct Care duties including ADLs, meal prep/feeding, supervision.
• Medication management and administration.
• Manage incidents in coordination with Program Manager and QCO.
• Oversee household needs: menus, groceries, upkeep and maintenance.
• Maintain household cleanliness and daily maintenance; submit repairs as needed.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Prioritize tasks

Decision making under pressure

Independent and collaborative

Experience 1-3 years

NADSP Certification readiness

Job description

Merakey is seeking a Program Lead in Johnstown, PA to join our team. The role leads daily operations, oversees staff, and ensures safety and quality in client care within a residential setting.

The ideal candidate brings 1–3 years of experience, strong interpersonal and communication skills, and the ability to manage schedules, timesheets, and incident response under company policies. NADSP certification may be required within the first year.