Program Lead, Residential Services & Care Operations

Merakey; Philadelphia (Philadelphia County); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

DailyPay

Health benefits

Retirement plan

Care.com access

Employee Assistance Program (EAP)

Tuition reimbursement

Employee discounts

Job summary

Merakey in Philadelphia, PA is seeking a dedicated Program Lead to oversee daily operations of assigned programs. The role supports program participants, coordinates activities, and ensures high-quality service delivery within a residential setting.

The candidate will lead staff, manage shifts, and handle tasks such as ADL support, meal preparation, medication administration, and safety protocols. A compassionate, team-oriented approach is essential.

Qualifications

• High school diploma or GED is required; or 4–5 years of experience in a human services residential setting.
• Experience working in a fast-paced, team-focused environment is preferred.

Responsibilities

• Act as Lead staff and point person on shift.
• Prepare and manage house schedules with the Program Manager.
• Direct Care duties including ADL's, meal prep, and supervision.
• Medication management and administration.
• Coordinate incident management with the Program Manager and QA.
• Oversee household needs: menus, shopping, housekeeping.
• Ensure upkeep and safety of the home and surrounding environment.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Prioritization

Multitasking

Decision making under pressure

Teamwork

Education

High School diploma/G.E.D

Job description

Merakey in Philadelphia, PA is seeking a dedicated Program Lead to oversee daily operations of assigned programs. The role supports program participants, coordinates activities, and ensures high-quality service delivery within a residential setting.

The candidate will lead staff, manage shifts, and handle tasks such as ADL support, meal preparation, medication administration, and safety protocols. A compassionate, team-oriented approach is essential.