Program Lead – Residential Care & Team Leader

merakeycareers; Philadelphia (Philadelphia County); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

DailyPay

Pryor Online Learning

Care.com backup childcare

Employee Assistance Program (EAP)

Tuition reimbursement

Employee discounts

Learning and development access

Job summary

Merakey in Philadelphia, PA, seeks a Program Lead to oversee day-to-day operations of specific programs and services within the division. You may manage a caseload and report to the Program Manager, coordinating activities to ensure high-quality services for participants.

The role requires strong interpersonal and organizational skills, with responsibilities spanning staff guidance, scheduling, ADL support, medication management, and incident response.

Qualifications

• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Ability to make quick decisions and remain calm under pressure.

Responsibilities

• Acts as Lead staff and point person when on shift.
• Prepares and manages house schedules in coordination with the Program Manager.
• Direct Care responsibilities including ADL's, food preparation/feeding, supervision requirements.
• Medication management and administration.
• Incident Management in coordination with Program Manager and QCO.
• Manages all household needs including menu development, grocery shopping, housekeeping.
• Ensure ongoing upkeep and maintenance of assigned home, including daily maintenance and identifying repairs.

Skills

Interpersonal skills

Communication

Conflict resolution

Prioritization

Multitasking

Decision making

Teamwork

Education

High School diploma/G.E.D.

Residential human services experience

Job description

Merakey in Philadelphia, PA, seeks a Program Lead to oversee day-to-day operations of specific programs and services within the division. You may manage a caseload and report to the Program Manager, coordinating activities to ensure high-quality services for participants.

The role requires strong interpersonal and organizational skills, with responsibilities spanning staff guidance, scheduling, ADL support, medication management, and incident response.