Program Lead, Residential Care & Team Leadership

Merakey; McKees Rocks (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plan

DailyPay

Goga well-being platform

Care.com access

Employee Assistance Program (EAP)

Tuition reimbursement

Employee discounts

Pryor Online Learning

Job summary

Merakey is seeking a Program Lead at the McKees Rocks, PA program to oversee day-to-day operations and ensure high-quality services for participants. This role may manage a caseload and reports to the Program Manager, coordinating activities and staff to maintain safe, effective care.

Responsibilities include lead staffing, scheduling, direct care, medication management, and incident/maintenance oversight, with a focus on safety and supportive client services in a residential setting.

Qualifications

• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Ability to make quick decisions and remain calm under pressure.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• Acts as lead staff and point person when on shift.
• Prepares and manages house schedules in coordination with the Program Manager.
• Direct Care responsibilities including ADL's, food preparation/feeding, supervising.
• Medication management and administration.
• Incident management in coordination with Program Manager and QCO.
• Manages household needs: menu development, groceries, housekeeping.
• Ensure ongoing upkeep and maintenance of assigned home: cleanliness, daily maintenance, repairs.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Time management

Teamwork

Education

High School Diploma or GED

4-5 years experience in human services residential setting

Tools

NADSP Certification

Job description

Merakey is seeking a Program Lead at the McKees Rocks, PA program to oversee day-to-day operations and ensure high-quality services for participants. This role may manage a caseload and reports to the Program Manager, coordinating activities and staff to maintain safe, effective care.

Responsibilities include lead staffing, scheduling, direct care, medication management, and incident/maintenance oversight, with a focus on safety and supportive client services in a residential setting.