Program Lead, Legal Services & Dashboards

U.S Comm for Refuge; Arlington (VA); On-site; USD 39,000 - 52,000; Full time

Job summary

U.S. Committee for Refugees and Immigrants in Arlington, VA seeks a Program Coordinator, Legal Services to lead coordination, analytics, and dashboards for immigration legal services programs.

You will supervise Program Assistants, develop project plans, and prepare executive reports, ensuring deliverables align with funders' requirements and organizational goals. In-person, professional environment with cross-functional collaboration.

Qualifications

• Bachelor’s degree in Public Administration, Business Administration, Project Management, Legal Studies, Social Services, Data Analytics, or a related field.
• Minimum of five (5) years of experience in program coordination, project management, legal services operations, nonprofit administration, or related field.
• Minimum of two (2) years of supervisory or team leadership experience.
• Demonstrated experience managing projects, timelines, deliverables, and cross-functional initiatives; experience collecting, analyzing, and presenting program performance data.
• Strong organizational, analytical, and problem-solving skills along with excellent written, verbal, and interpersonal communication skills.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.

Responsibilities

• Develop and manage project plans, workstreams, timelines, deliverables, and implementation schedules.
• Monitor project performance and identify risks, barriers, and opportunities to improve outcomes.
• Prepare project status updates, executive summaries, and presentations for leadership.
• Lead for legal services data management, reporting, and performance monitoring.
• Design, develop, and maintain interactive dashboards using Power BI, Tableau, and other BI tools.
• Create executive dashboards showing KPIs, case activity, grant deliverables, and operational performance.
• Analyze trends related to consultations, case filings, processing times, and program impact.
• Monitor case flow and service delivery processes to improve efficiency and client outcomes.
• Collaborate with attorneys and staff to streamline workflows and improve service delivery.
• Coordinate grant-funded activities and track deliverables across funding sources.
• Monitor program outcomes and metrics required by funders.
• Prepare narrative and data-driven reports demonstrating program performance and community impact.
• Provide supervision and coaching for Program Assistants.

Skills

Project management

Data analysis

Power BI

Tableau

Supervisory experience

Excel

Communication

Education

Bachelor's degree

Tools

Power BI

Tableau

Clio

Salesforce

Job description

U.S. Committee for Refugees and Immigrants in Arlington, VA seeks a Program Coordinator, Legal Services to lead coordination, analytics, and dashboards for immigration legal services programs.

You will supervise Program Assistants, develop project plans, and prepare executive reports, ensuring deliverables align with funders' requirements and organizational goals. In-person, professional environment with cross-functional collaboration.