Program Lead, Advanced Workforce Center

University of Missouri-Saint Louis; St. Louis (MO); On-site; USD 55,159,104 - 75,790,041; Full time

Job summary

The University of Missouri-St. Louis is seeking a Program Coordinator for the Advanced Workforce Center in St. Louis to plan and deliver non‑credit workforce training programs, including bootcamps, certificates, and professional development offerings.

You will coordinate course delivery, manage enrollment workflows, and support learners across in‑person, hybrid, and live‑virtual formats to drive learner success and program growth.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience and 1 year of experience from which comparable knowledge and skills can be acquired is necessary

Responsibilities

• Coordinate the implementation of non‑credit courses, bootcamps, and certificate programs
• Support scheduling and logistics including instructors, classrooms, and instructional technologies
• Assist with in‑person, hybrid, and live‑virtual program delivery
• Ensure smooth day‑to‑day program operations and learner experience
• Manage and process invoices for vendors, corporate clients, and workforce partners, ensuring accurate billing, timely payments, and compliance with university procedures
• Support enrollment processes including registration workflows and participant onboarding
• Maintain communication with prospective and enrolled participants
• Provide customer‑focused support to enhance retention and program completion
• Assist with learner inquiries, program details, and scheduling
• Maintain accurate program and enrollment records
• Support CRM and enrollment systems functionality and updates
• Track and report on enrollment, participation, and program outcomes
• Assist with data‑driven improvements to processes and workflows
• Partner with marketing to support recruitment and outreach efforts
• Collaborate with instructors and leadership to align programs with workforce needs
• Assist in updating and refining program offerings and delivery models
• Contribute to continuous improvement and scalability initiatives
• Perform general administrative duties and documentation
• Participate in meetings and cross‑functional coordination
• Support special projects and other duties as assigned
• As with all positions, they may perform other job‑related responsibilities as needed to support departmental and campus‑wide needs

Skills

Organizational skills

Communication

Customer service

Attention to detail

Education

Bachelor's degree or equivalent with 1 year experience

Tools

CRM systems

Enrollment management systems

Job description

The University of Missouri-St. Louis is seeking a Program Coordinator for the Advanced Workforce Center in St. Louis to plan and deliver non‑credit workforce training programs, including bootcamps, certificates, and professional development offerings.

You will coordinate course delivery, manage enrollment workflows, and support learners across in‑person, hybrid, and live‑virtual formats to drive learner success and program growth.