Program Lead

Merakey; Portage (Cambria County); On-site; Full time

Job summary

Join a leading non-profit organization as a Program Lead in Portage, PA. You'll oversee program activities, manage staff, and ensure high-quality service delivery. Enjoy competitive pay and comprehensive benefits while making a difference in the community.

Benefits

Comprehensive medical, dental, and vision coverage

Retirement plans with pre-tax and Roth options

DailyPay for flexible access to your pay

Tuition reimbursement and educational partnerships

Employee discounts on entertainment, travel, and lifestyle

Qualifications

• Must be 18 years old.
• Willingness to obtain NADSP Certification within the first year of hire, if required.

Responsibilities

• Manage day-to-day operations and oversight of specific programs.
• Provide guidance and support to staff members.
• Ensure safety and security of clients and staff.

Skills

Interpersonal skills

Communication

Conflict resolution

Decision making

Teamwork

Education

High School diploma/G.E.D.

4-5 years' experience in a human services residential setting

1-3 years of relevant experience

Job description

Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.

We are seeking a Program Lead to join our team in Portage, PA!

Earn $21/hour with the selection of Enhanced Pay Option

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Must possess:

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

Staff Management

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Specific Job Functions:

• Act as Lead staff and point person when on shift
• Prepare and manage house schedules in coordination with the Program Manager
• Perform direct care responsibilities including ADLs, food preparation/feeding, and maintaining required supervision
• Manage medication administration and management
• Handle incident management in coordination with the Program Manager and QCO
• Manage household needs such as menu development, grocery shopping, and housekeeping
• Ensure ongoing upkeep and maintenance of the assigned home, including cleanliness, daily maintenance, and repairs

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support
• Retirement plans with pre-tax and Roth options
• DailyPay for flexible access to your pay
• Well-being resources via the Goga platform
• Backup childcare, elder care, and household services through Care.com
• Confidential counseling, legal, and financial services via EAP
• Tuition reimbursement and educational partnerships
• Employee discounts on entertainment, travel, and lifestyle
• Free online personal development classes through Pryor Online Learning

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees support nearly 40,000 individuals and families across 12 states annually. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We value diversity and do not discriminate based on race, religion, color, national origin, ethnicity, sex, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability. We encourage applicants from underrepresented backgrounds and welcome all Veterans to apply!

Qualifications

The ideal candidate will possess:

• Must be 18 years old
• High School diploma/G.E.D. or 4-5 years' experience in a human services residential setting
• 1-3 years of relevant experience
• Willingness to obtain NADSP Certification within the first year of hire, if required