Online Program Enrollment Specialist

Vermont State University; Castleton (VT); Remote; USD 40,000 - 60,000; Full time

Job summary

Vermont State University is seeking an Online Program Enrollment Specialist to recruit and enroll students for its online programs. The role involves outreach, application review, and collaboration with various departments to enhance the student experience. Candidates should possess a Bachelor’s degree and relevant experience, with strong skills in customer service and public speaking.

Qualifications

• 1-3 years of relevant experience or equivalent education and experience.
• Valid driver’s license and insurable driving record.
• Willingness to work flexible hours and travel.

Responsibilities

• Recruit, evaluate, admit, and enroll qualified applicants.
• Conduct outreach and manage student populations.
• Collaborate with campus partners to ensure smooth processes.

Skills

Customer service

Public speaking

Organizational skills

Data-driven decision making

Education

Bachelor’s degree in student personnel services or related field

Job description

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Description

Job Details

Description

ONLINE PROGRAM ENROLLMENT SPECIALIST Grade 12
VSC UP – PAT Bargaining Unit Exempt

BASIC FUNCTION

Online Program Enrollment Specialists primarily recruit, evaluate, admit, and enroll qualified applicants to Vermont State University’s online programs.

Characteristic Duties & Responsibilities

• Disseminate informational materials to prospective students through various communication channels.
• Conduct outreach, respond to inquiries, and input contact information into CRM, following communication plans.
• Review applications and transcripts, evaluate transfer credits, interview students, and provide advisement.
• Manage student populations, develop relationships with schools, and attend recruitment events.
• Assist in planning and evaluating online outreach events and participate in travel recruitment efforts.
• Collaborate with campus partners and ensure a smooth applicant-to-student process.
• Stay updated on university programs, policies, and procedures.

Supervision Received

General supervision from the Associate Director of Admissions/Team Lead.

Minimum Qualifications

• Bachelor’s degree in student personnel services or related field, plus 1-3 years of relevant experience, or equivalent education and experience.
• Valid driver’s license and insurable driving record.
• Willingness to work flexible hours and travel.

Knowledge, Skills, & Abilities

• Strong knowledge of admissions operations; VSC experience preferred.
• Excellent customer service, public speaking, and organizational skills.
• Ability to engage effectively with diverse populations and use data for decision-making.

Location

Remote or any VTSU location.

We encourage applications from diverse backgrounds to support an inclusive community.