Program Engineer/Technical Sales

Standex International Corporation; Fraser (MI); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Standex Engraving in Fraser, MI invites a Program Engineer/Technical Sales to join the Sales department. The role supports global customers, interfaces with internal teams, and drives programs through from concept to completion.

The position emphasizes technical advisory, cross-functional collaboration, and timely communication to ensure quality delivery and successful customer outcomes across APAC-aligned workstreams.

Qualifications

• University degree required with project management experience.
• Experience in molding/textureing industries is a plus.
• Familiar with cross-functional team collaboration and project execution processes.

Responsibilities

• Manage end-to-end program management, including planning, tracking and risk mitigation.
• Develop consultative relationships with customers to understand needs.
• Promote Standex Engraving offerings (chemical, laser, tooling, finishing).
• Provide technical support and solutions for tooling and molded parts.
• Coordinate upcoming jobs to ensure tools are ready for texture processes.
• Disseminate information accurately and on time to stakeholders.
• Perform intermediate to advanced part markups for texture lines.
• Attend customer meetings and capture requirements.
• Coordinate with production, engineering and quality to allocate resources.
• Manage program documentation, meetings and progress reports; control milestones.

Skills

Consultative selling

Customer relationship

Cross-functional coordination

Technical communication

Project management

Problem solving

Documentation

Travel readiness

Education

University degree (4 yr) or above

Tools

SAP

Microsoft Office

Job description

Position: Program Engineer/Technical Sales

FLSA Status: Exempt

Department: Sales

Location: Hybrid Remote/Onsite

Overview: The Program Engineer is a key sale team member, providing support and consultation on a global scale for work tooled/textured in the Asia Pacific region. In addition to interfacing with customers directly, this role acts as a liaison to internal stakeholders (sales, operations) in peer regions to ensure timely communication, job tracking/updates, consult, and problem resolution for customer work in APAC. As a trusted and professional sales team member, the Program Engineer promotes the combined offerings of Standex Engraving.

Essential Duties:

• Responsible for end-to-end program management, including program and project planning, progress tracking, cost control, risk identification and problem-solving, to ensure projects are delivered on time and with qualified quality.
• Develop a strong consultative relationship with customers
• Promote the combined offerings of Standex Engraving (Chemical, Laser, Tool Finishing, etc.)
• Provide customers with technical support and solutions (tooling, molded parts, etc.)
• Manage the details of upcoming jobs to ensure that tools are ready to move through the texturing process when they arrive at facility
• Accurate and timely dissemination of information
• Performs intermediate to advanced part mark-ups texture line-ups
• Attends customer meetings
• Communicate with customers on requirements, coordinate with internal departments including production, engineering and quality, allocate resources effectively, and promote cross-departmental communication and collaboration.
• Manage program documentation, organize meetings, prepare progress reports. Control key program milestones, and standardize program management processes.

Experience and Education:

• University degree (4 yr) or above required
• Relevant working experience in project or program management; experience in mold industry projects is preferred; familiar with project team collaboration and project execution processes.
• Experience with/understandingoftheChinese culture preferred

Knowledge, Skills and Abilities:

• Proactive and results-driven with strong execution; eager to learn with good adaptability.
• Excellent communication and coordination skills with a strong sense of responsibility Basic Chinese communication (Mandarin) preferred. Flexible working hours(early mornings, evenings) to accommodate Asia Pacific office hours/time zone
• Detail orientated
• Good communication of technical details is essential, both verbally and written
• Self-starter with ability to work under minimal supervision
• Ability to effectively interface with an array of customer personalities, in various situations. Strong collaboration skills to work cross functionally.
• Accurate transcription of information – proficient data entry skills
• Proficiency with Microsoft office suite. Experience with SAP (or another ERP system) desired.
• Problem solving and technical aptitude essential
• Ability to travel as needed: approximately 30% - 40% domestic, and 3-4 internationally trips annually.