Program Director, Executive Education - Lead Global Programs

Harvard University; Cambridge (MA); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave

Health insurance

Retirement plans

Wellbeing resources

Tuition assistance

Commuter benefits

Campus perks

Job summary

Harvard Kennedy School Executive Education (HKS Exec Ed) seeks a Program Director to manage a portfolio of 6-8 executive education programs with ~ $3M budget. You will lead delivery, coordinate faculty effort, ensure participant satisfaction, and oversee staff and vendor relationships to deliver programs with excellence.

This role requires strong project management, leadership, and financial oversight, as well as the ability to work across a fast-paced team supporting leaders globally.

Qualifications

• Bachelor’s degree plus at least 6 years of directly related experience in program management.
• Some supervisory or team management experience required.
• Strong customer service skills.
• Project management experience.
• Demonstrated success in launching, implementing, or improving systems or standard operating procedures.
• Strong team-builder with an ability to build productive relationships and lead work across all levels across a diverse organization.
• Skill in managing multiple diverse activities simultaneously, while operating with speed, accuracy, and strong judgment.
• Proven organizational, creative problem-solving and analytical skills.
• Experience with Salesforce and ZOOM a plus.
• Experience with Harvard financial systems and processes desirable.

Responsibilities

• Lead a delivery team in 6-8 new and existing programs, ensuring all aspects of program development and implementation are planned, managed, and executed at the highest standards.
• Direct each program’s operations, including all aspects of logistics, faculty relationships, curriculum management, and coordination with custom clients, as needed.
• Develop strong working relationships with faculty chair; staff faculty chair for program activity as appropriate; Consulting with faculty chair on major program related activity and/or decisions as needed.
• Negotiate with new and existing external vendors, sign contracts on behalf of the program for offsite events.
• Take the lead in anticipating and resolving issues and escalating to the senior director as needed.
• Manage processes to ensure program participants are supported before, during and after the programs, online and in person.
• Act as project manager for new and existing programming.
• Review program evaluations with faculty chair(s) to determine and implement changes in program content for future offerings.

Skills

Customer service

Project management

Process improvement

Team leadership

Organizational skills

Analytical skills

Salesforce

Zoom

Harvard systems

Education

Bachelor’s degree

Tools

Salesforce

Zoom

Job description

Harvard Kennedy School Executive Education (HKS Exec Ed) seeks a Program Director to manage a portfolio of 6-8 executive education programs with ~ $3M budget. You will lead delivery, coordinate faculty effort, ensure participant satisfaction, and oversee staff and vendor relationships to deliver programs with excellence.

This role requires strong project management, leadership, and financial oversight, as well as the ability to work across a fast-paced team supporting leaders globally.